Eligibility Benefits Specialist I

"Providing Public Assistance and Employment Services to Solano County"

The Employment & Eligibility Division of Solano County Health & Social Services administers various federal, state, and local government programs designed to provide access to critical needs such as health care coverage, food and cash assistance for eligible low-income Solano County residents.

Employment and Eligibility assists residents to become self-sufficient through employment programs designed to help participants in attaining livable wages so families can live healthy, safe and stable lives!

Click here to learn more about the Employment and Eligibility Services Division
https://www.solanocounty.com/depts/hss/ees/default.asp

Are you looking for an entry-level position in a rewarding career-field with room to grow?
The

Solano County Employment and Eligibility Services Division

of the

Health and Social Services Departmen t is currently recruiting for

Eligibility Benefits Specialist I

.
The Eligibility Benefits Specialist I receives training and on-the-job experience to learn to apply regulations and procedures to determine eligibility for multiple public assistance programs in accordance with established procedures. After the initial orientation and training period, employees are placed in a unit where on-the-job training experience is gained to attain and demonstrate the level of competency in assigned duties necessary for promotion to the full working level of Eligibility Benefits Specialist II.

Click here for Eligibility Benefits Specialist I Job Description

Education : High School Diploma, GED, or equivalent;
AND
Experience : One (1) year of full-time experience in public contact work which has included interviewing the public and/or clients and explaining rules and regulations. (Typical experience may be gained by processing claims for financial assistance, loans, unemployment insurance, veterans’ benefits, health benefits, or other benefits where knowledge of a variety of rules and regulations are required.)
OR
Two (2) years of full-time clerical experience, which included substantial public contact for the purposes of gathering, explaining or clarifying information.
OR
Completion of 60 semester or 90 quarter units from an accredited college or university preferably in general education, business, finance, social science, or closely related field may be substituted for the required experience.

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS:

Applicants are required to possess a valid California Driver’s License, Class C.
Note : The driver’s license must be kept current while employed in this class.

06/11/2024

– Deadline to submit application and required documents.
07/01/2024

–

Tentative date for online written exam.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule.

All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced. [Omit for Civil Service exempt recruitments]

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.

These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY

Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline.

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Please note that all dates/times listed in the job announcement are Pacific Time.
DOCUMENT SUBMITTAL REQUIREMENTS
College units may be required for this position. All candidates qualifying through education (Pattern C) must submit a copy of their college

transcripts (official or unofficial) verifying the student, institution, courses and units completed. Candidates qualifying through education who fail to submit their transcripts

by the final filing date will be disqualified from the recruitment
PLEASE NOTE THE FOLLOWING:

Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the application review deadline. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to [email protected].

Be sure to include the recruitment title (Eligibility Benefits Specialist I) and the recruitment number (24-441030-01) in your email or fax.

VETERANS PREFERENCE POINTS
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.
Americans with Disabilities Act
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:

Q

ualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following.
Request for Testing Accommodation by Applicants with Disabilities Form

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This form must be received in the Human Resources Department by the application review deadline. Applicants will be contacted to discuss the specifics of the request.

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