Eligibility Process Resource - Rewarding Work

NTT DATA's Client is seeking a Eligibility Process Resource to be responsible for:
Scrubbing, Researching/validating, Data entry and of provider contract records
Updating status in the customer systems
Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
Retrieves and enters data from computer/web-based systems, files and other documents.
Analyzes information collected to identify potential problems and discrepancies.
Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
Monitoring of e-mail box and sending responses to inquiries
Required Skills for this role include:
1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
An education level of at least a high school diploma or GED
Preferences:
Ability to communicate (oral/written) effectively in a professional/office setting
Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.
Time management skills that require the ability to cope with a complex, changing environment.
Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures)

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.