Eligibility Representative

Eligibility Representative position for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department for qualified individuals at Tennova Health - Clarksville in the Eligibility Screening Services Department.

Job duties include:

screening referred self-pay patients for programs such as Medicare, Medicaid, Medicaid for nursing home placement, Crime Victims, vocational rehabilitation, QMB, SSI, and any/all other third party coverage including other available local, state, and federal programs in addition to the hospital’s financial assistance program
providing point of service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage.
ESS is an Equal Opportunity Employer

Minimum qualifications:

at least 1 year of healthcare or customer facing experience
proficiency in Microsoft Word and Excel
type at least 80 wpm
attention to detail
ability to multitask
meet productivity standards
comply with hospital policies
have reliable transportation as well as proof of valid license and auto insurance
drug test required as well as passing a background check
Bilingual in Spanish is preferred
Prior experience in collections and knowledge of HIPAA,EMTALA, and PHI are a plus.