Eligibility Worker III - Twentynine Palms/Yucca Valley (County Promotional)

Salary :

$47,174.40 - $64,875.20 Annually

Location :

29 Palms, CA

Job Type:

Full-time

Job Number:

24-05116TNPYV-01

Department:

Human Services - Transitional Assistance

Opening Date:

06/24/2024

Closing Date:

Continuous

The Job

This recruitment is only open to current San Bernardino County, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee (PSE), Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in in the work experience section of your application.

NOTE:

Applicants must be willing to work in Twentynine Palms or Yucca Valley. If you are not interested in employment in Twentynine Palms or Yucca Valley, you should not apply at this time. If you select Twentynine Palms or Yucca Valley, and then refuse a job offer or do not attend an interview because of the location, your name will be removed from the eligible list.

The

Transitional Assistance Department (TAD)

is recruiting for Eligibility Workers III

who, in a lead worker capacity, act as a resource for other eligibility workers in their assigned work units, identify training needs, and provide mentoring for Eligibility Worker I to assist them in learning their job functions and case management. Eligibility Workers III may also perform a review of various reports, cases and actions, including analyzing error trends and developing corrective action plans, to ensure accurate and timely case completion.

For more detailed information, refer to the Eligibility Worker III job description.

CONDITIONS OF EMPLOYMENT

Travel:

Travel throughout the County may be required. Employees will be required to make provisions for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation.

Pre-Employment Process:

Applicants must successfully pass the pre-employment process, which may include fingerprinting, credit check, and/or medical exam, prior to appointment.

Sponsorship:

San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements

Experience:

Eighteen (18) months of experience in a California Department of Social Services performing duties equivalent to an in San Bernardino County determining initial and continuing eligibility for a variety or public assistance programs such as CalWORKs, Medi-Cal, CalFresh, and General Relief.

Candidates MUST have been employed in this capacity within the last twelve (12) months.

Eligibility Worker Trainee and Eligibility Worker I experience is not considered qualifying and MUST be listed separately on the application from time employed as a journey-level Eligibility Worker (EW II).

Desired Qualifications

Bilingual skills are highly desirable.

Positions assigned to bilingual caseloads may be eligible to receive additional compensation for verbal and written translation skills. Bilingual test will be required.
Selection Process

There will be an

online assessment

of knowledge and skills in the following areas:

Interpersonal Relations

Problem Solving and Analysis
Supervisory and On-the-Job Training Skills
Written Communication

Application Procedure

:

Complete and submit the online employment application and supplemental questionnaire (Resumes will not be accepted in lieu of the application and/or supplemental questionnaires) as soon as possible as

this recruitment

may close at any time .

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require

technical assistance , please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA:

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation:

If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference:

Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.

IMPORTANT:

The ability to take pre-employment tests online is a privilege. Please do not take advantage of this benefit. Also, be aware that applicants may be required to take parallel versions of these tests in a proctored setting in order to confirm their identities as the original test takers.

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at

*Retirement benefits subject to change.

01

INSTRUCTIONS:

The information on the Application and your responses to the following supplemental questions will be used in a determination of qualifications. Detailed responses should be provided for each question in order to ensure qualifications are properly considered.

Each response must include the name of your employer(s), dates of employment where you performed the duty, and the title of your position(s).

Employers listed on this questionnaire must also be listed in the work experience section of your application.

I have read and understand the above statement.
02

Are you a current San Bernardino County, Fire Department, or Special Districts employee who holds a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position OR a former PSE, WEX, or intern whose assignment has ended within the last 6 months?

Yes
No

03

29 Palms/Yucca Valley

is approximately

75 miles from downtown San Bernardino . Indicate your availability and willingness to work in 29 Palms/Yucca Valley.Declining a job offer if you indicated a willingness to work will result in removal from the eligible list.

I am available and willing to work in 29 Palms/Yucca Valley.
I AM NOT available and willing to work in 29 Palms/Yucca Valley.

04

Indicate your dates and location of employment performing duties equivalent to an

Eligibility Worker Trainee

in San Bernardino County (trainee level experience-classroom setting). Example:

San Bernardino County, EW I, 8/3/09 to 9/4/09

05

Indicate your dates and location of employment performing duties equivalent to an

Eligibility Worker I

in San Bernardino County (trainee level experience-office setting). Example:

San Bernardino County, EW I, 8/3/09 to 9/4/09

06

Indicate your dates and location of employment performing duties equivalent to an

Eligibility Worker II or higher

in San Bernardino County (fully qualified working level). Example:

San Bernardino County, EW II, 8/3/09 to 9/4/09

07

Describe your working knowledge of

CalWORKs . Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in this program, indicate "N/A".

08

Describe your working knowledge of

CalFresh . Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in this program, indicate "N/A'.

09

Describe your working knowledge of

Medi-Cal . Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in this program, indicate "N/A".

10

Describe your working knowledge of

Foster Care, Child Care, General Relief, Social Services Referrals, VITA, Fair Hearing, etc . Identify where the experience was obtained and the number of months or years of experience. If you do not have experience in the programs listed above, indicate "N/A".

11

Applicant acknowledgement - Notification via email:

As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

I acknowledge that I have read, understood, and agree to the above.

12

**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note:

If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

I understand

13

Applicant's Acknowledgement - Application complete:

Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question