Eligibility/Recruitment/Selection/Enrollment/Attendance (ERSEA)/Family/Community Engagement (FCE) Co

Description

Do you want to make a meaningful difference in the lives of young children? The Family Conservancy is seeking a committed to Eligibility/Recruitment/Selection/Enrollment/Attendance (ERSEA)/Family/Community Engagement (FCE) Coordinator to join our Head Start team. In this role, you’ll help bring our vision to life —  a Kansas City region where strong foundations in early childhood lead to brighter futures for all.

As a Eligibility/Recruitment/Selection/Enrollment/Attendance (ERSEA)/Family/Community Engagement (FCE) Coordinator, you will facilitate the Head Start intake system by engaging with the community, following up with interested families, and assisting in application completion. As well as monitoring enrollment funding and coordinating recruitment efforts across the Head Start program. 

Location: Kansas City Metro Area

Organization: The Family Conservancy
Job Type: Full-time -Non Exempt (Hourly) 

Compensation:  The role described below offers an hourly rate of $27.00.   In addition to the stated rate, TFC’s Total Rewards package includes a comprehensive benefits plan. 

Benefits Offered:

• Medical Insurance 
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Vision & Dental Insurance
• Long-Term Disability Insurance
• Life Insurance
• 403(b) Retirement Plan with matching up to 2%
• Yearly 5% employer retirement contribution
• Personal Time Off (PTO)
• Rolling Paid Holidays (Instead of a fixed holiday schedule, employees may observe holidays that reflect their personal, cultural, or religious beliefs.)
• Flexible Work Schedules (Hybrid Model)

Duties/Responsibilities:

• Collaborates with community agencies to advocate for the needs of Head Start families.  Attends community events and meetings to share information about the Head Start program.  Seeks community resources to meet the needs of the Head Start program, partners, and clients.
• Assist clients throughout the Head Start intake process. This involves scheduling application appointments, gathering all necessary documentation for eligibility determination, completing the eligibility assessment, entering all required data, and responding to inquiries within one business day.
• Ensures that Head Start application requirements are completed within two business days for review and approval by the Head Start Director. Address any issues identified during the review within one business day to prevent delays in processing and approvals. 
• Engages in recruitment activities and community events as needed to ensure the program meets funded enrollment and 10% disability requirements.
• Monitors recruitment activities to evaluate the effectiveness of events or initiatives, identify further outreach needs, and explore opportunities for community collaboration.
• Helps ensure 85% attendance rate expectation by monitoring attendance rates and providing technical assistance & training to family service staff.
• Monitors Head Start data systems to ensure compliance with program policies, procedures, and federal regulations.
• Supports family-centered transition practices by aiding all children and families transitioning into, within, and out of the Head Start program; monitoring ChildPlus reports and completing transition documents as needed; providing coaching and mentoring to family service staff.
• Develops training materials for family service staff, partners, and other groups to support compliance with Head Start Program Performance Standards and the Head Start Act.  
• Provides training and technical assistance to family service staff to support the implementation of family engagement activities, to meet parent training requirements, and design father/male engagement strategies throughout the program.

Requirements

• Ability to present information to groups and individuals through verbal and written formats.
• Ability to speak, read, write, and hear English to communicate with community members, clients, co-workers, and others
• Demonstrable proficiency with Google Suite, such as Docs, Sheets, and Slides, and familiarity with email and internet functions
• Excellent interpersonal and communication skills, including the ability to work as part of a team, communicate effectively both orally and in writing, and receive and provide feedback
• Demonstrate high proficiency in the subject area of organizational dynamics, emotional intelligence, and problem solving, as well as the ability to prepare comprehensive reports. 
• Possess the ability to make a sound decision, support multiple programs simultaneously, and provide compliance monitoring proactively and positively.
• Possess a flexible attitude and the ability to work independently and collaboratively in a team environment. Possesses accuracy, organizational skills, attention to detail, and the ability to multitask and meet deadlines.
• Ability to develop rapport with staff, child care providers, and consumers, including children and their parents.
• Ability to collaborate with a diverse group of partners, staff, and families.
• Ability to travel to all parts of the facility, Head Start centers throughout the community, and to make overnight trips; Ability to prepare typed reports, perform basic business statistical calculations, and draw correct inferences from data.
• Prior experience with database management is preferred. Prior experience with the Child Plus database preferred. Prior experience with Google Suite (Docs, Email, Sheets, Slides)

Education and Experience:

• Bachelor's degree in a human service field such as Early Childhood Education, Family Services, or Social Work.
• Prior knowledge of Head Start Program Performance Standards, program philosophy, and mission preferred. 
• Prior compliance monitoring, database management, and/or case management experience.
• Bilingual frequency in written and oral English/Spanish or English/Somali preferred.

Why Join The Family Conservancy?

At The Family Conservancy, you'll be part of a trusted, mission-driven nonprofit that has been empowering children, families, and educators across the Kansas City metro for over 145 years. You’ll join a compassionate team where collaboration, care, and respect for every individual are at the heart of everything we do. In this nurturing environment, your voice will be heard, and your work will make a meaningful difference — helping families thrive, children grow strong, and communities flourish together.

Equal Employment Opportunity & Accommodations

The Family Conservancy is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status.

If you require a reasonable accommodation to participate in the application or interview process, please contact Dr. Gino Taylor at [email protected] to discuss your needs.