Emergency Department Clerk

Basic Qualifications:

 Experience

• Six (6) months experience in a hospital/clerical setting or medical office. Skills. Education • High School Diploma or GED License, Certification, Registration

• N/A

Additional Requirements:

·       Typing of 40 wpm.

·       Medical Terminology Test required.

·       Ability to work accurately with a high volume of work in a fast paced setting.

·       Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers, and consumers.

·       Knowledge of CICS/REGP.

·       Reception and cash handling experience.

·       Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

• N/A

Job Summary:

The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and supervision of the Department Manager, Assistant Manager or designee.

Essential Functions:

·       Greets and checks in all patients reporting to the ED in a professional and courteous manner.

·       Responsible for accurate check-in; check out, information capture and revenue collection per procedures.

·       Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns.

Grade 4

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