Job Summary:

Emergency Department Technician II

St. Mary’s Regional Medical Center | Lewiston, Maine

Position Summary

St. Mary’s Regional Medical Center is seeking an Emergency Department Technician II to join our patient-focused care team. This role provides hands-on patient care and administrative support in a fast-paced emergency department. The ideal candidate is compassionate, detail-oriented, and able to communicate effectively with patients, families, and healthcare professionals.

Key Responsibilities

• Assist with patient examinations, treatments, admissions, and discharges.
• Obtain and document vital signs, perform EKGs, phlebotomy, specimen collection, ear irrigation, and peripheral IV saline lock insertion.
• Administer approved medications and treatments within the scope of the position.
• Monitor patients and promptly report changes in condition to the appropriate clinical staff.
• Maintain patient safety, confidentiality, and required observation precautions; assist with patient searches and seclusion or restraints under RN direction.
• Register patients arriving by ambulance or police, obtain accurate demographic, insurance, and financial information, and secure necessary signatures and patient valuables.
• Obtain room assignments and process authorized patient records in accordance with applicable laws and confidentiality requirements.
• Provide financial counseling as needed, including information about Charity Care, MaineCare, and payment arrangements in accordance with department policy.
• Transcribe and process physician orders, manage documents, answer telephone calls, and support other administrative needs.
• Maintain department supplies, equipment, cleanliness, and readiness.
• For behavioral health patients, assist with preparing and delivering patient information to the courts.

Qualifications

• High school diploma or GED required.
• Medical Assistant certification from an approved organization or a Maine Advanced EMT or Paramedic license, as applicable to the position's qualification requirements.
• Basic Life Support (BLS) certification required.
• Strong computer, communication, organizational, and multitasking skills.
• Ability to work effectively in a fast-paced environment while maintaining professionalism and patient confidentiality.
• Crisis Prevention Institute (CPI) training preferred or obtained before completion of orientation.

An equivalent combination of education and experience may be considered.

Why Join St. Mary’s?

Join a team committed to compassionate, high-quality patient care and the mission and values of Covenant Health Ministry. As an Emergency Department Technician II, you will play an important role in supporting patients and clinical staff during critical moments of care.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.