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Emergency Response Clinical Manager

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Job Description - Emergency Response Clinical Manager

Description

Are you interested in behavior crisis response work? If so, the Emergency Response Clinical Manager position may be a great fit for you!

Independent Living, Inc., a dynamic, multi-faceted disability services organization and a leader in the provision of peer services in the Hudson Valley is seeking to hire an Emergency Response Clinical Manager that possesses the following credentials:

Licensed Social Worker (LMSW or LCSW); Licensed Mental Health Counselor (LMHC); Licensed Marriage and Family Therapist (LMFT); Licensed Creative Arts Therapists; Licensed Occupational Therapist; or Registered Nurse.

This position will lead the team and respond, in collaboration with the New Windsor EMS, to calls related to behavioral health and substance use disorder; and provide counseling, harm reduction and connection to services/treatment for individuals and their circle of support. The goal is to reduce recidivism and provide individuals the tools and supports to prevent future crisis and pre-crisis situations while allowing them to remain well in the community.

Individuals with disabilities are encouraged to apply.

DUTIES AND RESPONSIBILITIES:

  • Supervise Emergency Response Peers and Clinician.
  • Coordinate the schedule and services for the EMS Substance Use Disorder (SUD) Crisis Response Team.
  • Participate in the interview process for new Emergency Response Team Members.
  • Represent Independent Living, Inc. (ILI) at internal and external stakeholder meetings.
  • Act as the lead liaison between the EMS personal and the ILI team.
  • Work directly in partnership with ILI staff as a team of first responders who respond to SUD and co-occurring disorder related emergency calls to support both the individuals that are in pre-crisis or crisis and their circle to support.
  • Remain on scene as the situation warrants with peer team member to provide support and connection.
  • Help families and individuals:
  • understand the progression of addiction
  • navigate insurance barriers and treatment systems
  • engage in individual advocacy by assisting individuals with SUD and co-occurring disorders in protecting and promoting their rights, resolving complaints, accessing services and navigating community supports of their choice.
  • Oversee and coordinate referrals to the Orange County Crisis Call Center for ongoing resources, services, and peer supports.
  • Coordinate referrals to Orange County Crisis Call Center for Mobile Response Team as warranted by the situation.
  • Actively participate in all meetings and training sessions required for ILI staff as well as those specific to the responsibilities of the position, transition and diversion.
  • Provide education and training about harm reduction strategies to the people residing with or supporting the individual experiencing the emergency.
  • Maintain a current and working knowledge of community resources available for individuals wishing to engage in additional treatment or services.
  • Educate individuals, families, and community resources about challenges, options, and resources with regard to persons with disabilities.
  • Assist individuals in accessing needed services and treatments.
  • Complete all reporting and record keeping as required including statistical reports by specified due dates.
  • The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.

SHIFT:

  • Monday - Friday 10:00am - 6:00pm

PAY RATE:

  • $75,000/yr - $78,000/yr

BENEFITS:

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Mileage Reimbursement
  • Paid holidays from the first day of employment
  • Paid lunch break

Requirements

  • Must be a Licensed Professional of the Healing Arts (LPHA) this includes: Licensed Social Worker (LMSW or LCSW); Licensed Mental Health Counselor (LMHC); Licensed Marriage and Family Therapist (LMFT); Licensed Creative Arts Therapists; Licensed Occupational Therapist; or Registered Nurse.
  • Lived experience with substance use recovery either personally or through a family member or friend who has gone through recovery and be comfortable with self-disclosure as needed, a plus.
  • Must have a working knowledge of the recovery process and be willing to promote multi-pathways to recovery.
  • Minimum of one year of management/supervisory experience, required.
  • Must complete approved advocacy training programs within the first six (6) months of employment.
  • Strong data entry and computer software skills.
  • Excellent written and verbal presentation skills.
  • Must have good time management skills and be self-directing, especially if there is any downtime.
  • Must possess a valid unrestricted driver’s license and have reliable transportation.
  • Bilingual English/Spanish strongly preferred.

ILI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to a person's race, religion, creed, color, sex, gender identity or expression, age, national origin, disability status, sexual orientation, marital or familial status, pregnancy, reproductive health decisions, military status, veteran status, predisposing genetic characteristics or carrier status, domestic violence victim status, citizenship or immigration status. arrest or conviction record or any other status protected by federal or state law.

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