Emergency Response Manager

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

About the team

monday.com Foundation’s Emergency Response Team (ERT) is hiring an Emergency Response Manager. 

ERT is a specialized, execution-first team within the monday.com Foundation. We deploy when emergency response operations are not yet functioning — when roles, processes, and coordination are unclear, and organizations need to stand up systems immediately.

This role is for a field operator. You will deploy to active emergencies to help humanitarian organizations turn fragmented, unstructured response efforts into clear, decision-ready digital systems — fast. Your responsibility is to enable operation.

Field deployment is mandatory.

• Deploy globally to active emergencies (≈50% travel), often in the first days of response.
• Enter unstructured environments and rapidly identify key decision-makers.
• Translate complex, messy operational needs into simple, effective solutions.
• Ensure systems actively reduce friction and enable real-time decision-making for responders.
• Track deployment outcomes and operational impact.
• Support pre-activation readiness.
• Contribute to the development of field-ready solution kits intended for immediate deployment at the start of a response.
• Contribute field-based insights and case studies based on execution.

• 4+ years of experience in humanitarian aid, emergency management, or high-pressure field operations.
• Direct experience operating in disaster or crisis environments.
• Strong systems thinking and ability to create order under pressure.
• Proven ability to work across NGOs and partners without formal authority.
• High autonomy, execution bias, and comfort with ambiguity.
• Experience implementing digital tools or operational systems.
• Strong monday.com experience is a major advantage.
• Willingness to deploy frequently (~50% travel).
• Fluent English required; Spanish or Portuguese is a strong advantage.