Emergency Services Director

Do you have a passion for emergency response, crisis management, and community impact? Join CVOEO as our Emergency Services Director (ESD) a key leadership role responsible for shaping and strengthening our emergency shelter network and crisis response services across our programs and communities. 

As a member of CVOEO’s Administrative Team, the Emergency Services Director leads the planning, implementation, and evaluation of our emergency services programs — especially during extreme climate events and other crises. You will be at the forefront of CVOEO’s emergency shelter response, supporting our team, facilities, and community with clarity, compassion, and strategic leadership.

Key Responsibilities

• Oversee CVOEO’s emergency shelter operations and support teams responding to homelessness and extreme weather events.
• Provide supervision and strengthen collaboration among CVOEO shelters to optimize resources and services.
• Ensure agency-wide emergency and safety planning across all CVOEO locations.
• Facilitate the organization’s Risk Committee and maintain/update essential safety plans (e.g., Continuity of Services, Emergency Weather, Workplace Violence).
• Deliver training on emergency preparedness, workplace safety, and risk management.
• Serve as on-site manager for shelters activated during emergencies.
• Act as leadership support and backup for shelter operations when needed.

Please view our job description: Emergency Services Director 

Bachelor’s degree in Social Work, Human Services, Public Administration, Emergency Preparedness or a related field plus a minimum of two years of experience in program management, with at least two years specifically in homeless services or emergency assistance programs. or a combination of education and experience from which comparable  knowledge and skills are acquired. Proven leadership in emergency services, crisis response, or shelter management; ability to lead under pressure and coordinate complex, cross-functional responses; experience in risk assessment, safety planning, and emergency training; and strong interpersonal, communication, and supervisory skills. Commitment to equity, dignity, and empowerment — the values at the heart of CVOEO’s mission and vision.

Why Join CVOEO?

At CVOEO, we are committed to addressing fundamental issues of economic justice, housing, food security, and more. As part of our team, you’ll help lead innovative, life-saving responses for Vermonters facing crisis — and play a vital role in building a stronger, more resilient community.

When you come to work for CVOEO you’re getting so much more than a paycheck! We offer a great working environment and an excellent benefit package including medical, dental and vision insurance, paid holidays, generous paid time off, a retirement plan and discounted gym membership.

Ready to Apply?

If you're ready to lead with purpose and make a lasting impact, we’d love to hear from you! We’re one of the Best Places to Work in Vermont! Join us to find out why!