K

Emergency Shelter Supervisor

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Job Description - Emergency Shelter Supervisor


At KDC we are on a mission to empower and support all people to meet their full potential in a world where every individual and family thrive, no matter the circumstances.

About this role:

Under the direction of the Program Director, the Emergency Shelter Supervisor oversees a team of Direct Care Workers who are responsible for providing supervision over children who are utilizing the emergency shelter and in the custody of DCF. This happens when there are no placement options for the children. The Emergency Shelter Supervisor handles many administrative and supervisory responsibilities. He/She is responsible for planning and implementing the identified needs of the children at the emergency shelter. The Supervisor will take all referrals according to the policy, manage the staff of Direct Care Workers, and ensure the shelter home is managed appropriately, clean, and stocked with supplies and food.

Schedule: Monday-Friday, 12 pm -8 pm

In this role, you'll get to:

  • Supervise and support full-time, part-time, and relief Direct Care Workers
  • Provide quality assurance oversight of department caseloads to ensure quality delivery of services, appropriate documentation and collateral contacts.
  • Participate in staff meetings, group and individual supervision as needed
  • On-call responsibilities
  • Completes all orientation, trainings and mentoring of Direct Care Workers.
  • Ensures compliance and adherence to the Kennedy-Donovan Center and the Department of Children and Families philosophy and mission statements.
  • Participate in the development of treatment plans with Clinical Coordinator.
  • Provide advocacy for individuals as needed.
  • Collaborate with internal and external resources and community providers to ensure timely, safe, and appropriate placement services.
  • Participate in all team meetings, Emergency Shelter meetings, and Supervisor’s group meetings
  • Comply with all KDC and DCF documentation requirements
  • Provide transportation as needed
  • Complete intakes of all new children
  • Maintain staffing operational standards including coverage if needed
  • Maintaining Direct Care Worker schedules, coverage, Paid Time Off (PTO) and sick time
  • Payroll approval

We are looking for people who have: 

  • Bachelor’s degree preferred in related field or Associate’s degree with 2 years of related experience. 
  • Knowledge of working with DCF. 
  • Strong Interpersonal and communication skills
  • Commitment to community-based supports for individuals
  • Able to meet required competency level in Microsoft Office Software
  • Ability to work with children with moderate to severe behavioral concerns and/or mental health or substance use diagnoses
  • Knowledge of children with special needs including developmental disabilities as well as medical and/or other needs

Physical Requirements:

  • Some Travel may be required
  • Ability to sit for extended periods of time
  • Frequent telephone use required
  • Ability to use computer
  • Ability to lift up to 50lbs.
  • Ability to successfully complete QBS SafetyCare Training provided by KDC.
  • Ability to assist individuals with developmental disabilities and/or limited mobility (such as lifting, transporting) if needed.

KDC values a diverse workforce. We are committed to a culture of equality and inclusivity that fosters dialog, innovation, compassion, respect, and collaboration. All qualified applicants will receive consideration for employment regardless of race, ethnicity, age, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability status, neurodiversity, or any other protected characteristic outlined by federal, state, or local laws. Your uniqueness drives our excellence!

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