Emerging Technologies Project Manager

BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our headquarters located near Farragut West metro station. This position is classified as a hybrid role which means that on-site work will be expected. After completion of training for the role, staff generally work on site 40% of the time but this is subject to change based on health and safety standards and operational need.

The  Emerging Technologies Project Manager leads strategic technology projects that  modernize the credit union’s operations, enhance member experience, and drive  digital transformation. This role manages the end-to-end lifecycle of innovative  initiatives ensuring solutions are delivered on time, on budget, securely, and  in full alignment with regulatory and organizational requirements.

The  position works cross-functionally with IT, Operations, Lending, Digital  Banking, Cybersecurity, Member Experience, and external vendors. This role blends  technology fluency, strong project and product management skills as well as a  deep understanding of financial-services environments.

· Project Leadership

o Drive  business value by championing the adoption of agile frameworks and project  management best practices throughout the organization.

o In  partnership with the business owner and technical lead, define and implement  project delivery strategy and roadmap for assigned products and systems.

o Manage  project documentation such as contracts, schedules, plans, including agile artifacts  (e.g. Burndown charts, sprint analytics, etc.).

o Perform  preliminary research and investigation regarding potential corporate projects;  prepare initial feasibility studies, including budget, financial projections,  business impact analyses and member benefit analyses. 

o Manage  project-related activities, deadlines and deliverables and coordinate with  Department Directors the definition of roles and responsibilities at the  outset of each project, and revisit where appropriate.

o Create,  monitor and manage project budgets as well as project resource requirements.

o With  appropriate Risk Management Department resources, conduct project Risk  Assessments including Identification of Risks, Risk Analysis and Risk  Mitigation and Control.

o Lead  and direct the work of others – at staff, management and senior management  levels – who are participating in Project Teams.

o Work  with Executive Sponsors, Department Directors and Managers to validate project  plans, evaluate the progress of projects and propose or enact appropriate  changes / refinements, where appropriate and necessary to ensure that project  objectives are met, and sound Project Management methods are being utilized.

o Monitor  and summarize progress, and effectively communicate the status of projects,  written and oral, to project team members, Departmental Management and  Executive Management.

o Lead  final project implementation with appropriate staff and coordinate transfer of  completed projects to applicable Operational Owners.

o Facilitate  project closure reviews to determine opportunities to improve process for  future initiatives.

· Systems & Technical Support

o Collaborate  with internal stakeholders within IT and corporate project management to  ensure alignment and successful execution of digital initiatives. 

o Lead  proof-of-concept (POC) and  pilot initiatives for new technologies.

o Assess  vendor capabilities, technology fit, data-security posture, and  integration complexity.

o Coordinate  cross-departmental testing, configuration, and  rollout of selected solutions.

o Collaborate  with IT, Operations, Lending, Digital Banking, and Risk to ensure seamless  system integration.

o Analyze  existing systems (core banking, lending systems, digital banking, CRM, LOS,  etc.) to identify gaps, inefficiencies, and opportunities for optimization.

o Support  system configurations, data mapping, integration documentation, and  troubleshooting.

o Manage  testing activities, including test planning, test case development, and UAT  facilitation.

· Data & Reporting

o Work  with Information Security and Risk teams to ensure all emerging solutions meet  regulatory and cybersecurity standards.

o Ensure  technology decisions align with NCUA, FFIEC, and other relevant compliance  frameworks.

· Process Improvement

o Collaborate  with internal teams and vendors to troubleshoot issues, improve system  performance, and enhance digital tools for members. 

o Foster  a culture of collaboration, innovation, and continuous improvement across the  organization.

· Demonstrates a continued commitment to BankFund’s Service IMPACT philosophy

· All BankFund employees are required to remain cognizant of and adhere to all policies, procedures, and regulations pertaining to the Bank Secrecy Act

For internal purposes, this position is graded as Exempt - 12. 

The anticipated annualized base salary range for this position is $103,000 to $130,000. Final base salary for this role will be based on the individual’s job-related experience, skillset, training, certifications and market demands. The benefits available for this full-time position include but are not limited to: medical, dental, and vision insurance, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and paid time off, including paid parental leave benefits. In addition to base compensation salary, this role position is eligible for an annual incentive plan.

Minimum Qualifications

Education: Bachelor’s Degree

Minimum Years of Relevant Experience:  5 years

Skills and Knowledge (Required):  

• Bachelor’s  degree in Business, Information Technology, Computer Science, or related field  (or equivalent experience).

• Minimum  5 years of financial institution experience.

• Experience  with financial core systems such as Fiserv, Symitar or Correlation.

• At  least one year of Atlassian Platform, specifically Jira and Confluence, and/or  SharePoint

• Proficiency  in requirements gathering, process mapping, and technical documentation.

• Strong  understanding of digital banking trends, member behavior, and emerging 

digital and associated technologies. 

• Demonstrates  a growth mindset in looking for more efficient solutions to business functions  and systems.

• Strong  data-driven mindset and approach with proven experience synthesizing data and  communicating findings into meaningful intelligence.

• Strategic  mindset with practical hands-on approach to delivery. 

• Ability  to work collaboratively with both technical and non-technical teams.

Additional Skills and Knowledge (Preferred): 

• Hands-on experience with analytic and presentation software, including but not limited to Tableau, PowerBI, Python ,SQL, preferred
• Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP)
• Experience working in credit union lending and operations systems such as digital banking, loan originations, payments, collections, etc.

Physical Requirements: 

• This position involves physical requirements typical of office or desk-based work, such as prolonged periods of sitting, computer use, and engagement in routine office activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Occasional  after-hours or weekend work during system upgrades or releases