Employee & Community Relations Coordinator - Full-Time

The Employee & Community Relations Coordinator is responsible for fostering positive relationships between our employees and the community. This role includes seeking out non-profit partnerships, coordinating employee volunteer activities, managing social media content related to community actions, and overseeing our online reputation.

Key Responsibilities

• 
  

  Fostering Positive Relationships

  
  
  
  
  • Small Description: Builds strong connections with employees and the community.
  
  
  • Long Description: The Employee & Community Relations Coordinator is responsible for fostering positive relationships between our employees and the community, ensuring that these relationships are mutually beneficial and supportive.
  
  
  
  


• 
  

  Proactive Partnership Development

  
  
  
  
  • Small Description: Seeks out partnerships with non-profit organizations.
  
  
  • Long Description: He/She proactively seeks out non-profit organizations, initiatives, and events for partnership, aligning their missions with those of our company and the Long-Lewis Foundation. Preferred partnerships are those where employees can actively volunteer and participate.
  
  
  
  


• 
  

  Employee Volunteerism Coordination

  
  
  
  
  • Small Description: Coordinates employee volunteer activities.
  
  
  • Long Description: The Coordinator focuses on encouraging and coordinating employee volunteerism and participation, which plays a pivotal role in elevating employee satisfaction and enhancing the organization's reputation. This includes planning and communicating event details to keep employees engaged and excited about upcoming events.
  
  
  
  


• 
  

  Event Representation

  
  
  
  
  • Small Description: Represents the company at charitable events.
  
  
  • Long Description: The Coordinator represents our company at all partnership and charitable events, ensuring that employees gain a first-hand understanding of the value and rewards of volunteerism. The goal is for the community to see our employees actively serving rather than just providing financial support.
  
  
  
  


• 
  

  Social Media Content Management

  
  
  
  
  • Small Description: Supplies social media content to the Corporate Social Media Coordinator.
  
  
  • Long Description: The Coordinator is the driving force for providing social media content, meeting regularly with the Corporate Social Media Coordinator to review and collaborate on upcoming posts, giveaways, and engagement. He/She ensures the content is personable, relevant, engaging, and promotional, reflecting our commitment to community action and employee participation.
  
  
  
  


• 
  

  Online Reputation Monitoring

  
  
  
  
  • Small Description: Monitors and responds to online reviews.
  
  
  • Long Description: The Coordinator closely monitors our online reputation, ensuring timely responses to all reviews on platforms like Google, Facebook, and Cars.com. He/She works with the Dealership’s Customer Relations Manager to address online review opportunities, track review volume and reputation scores, and provide regular reports to the General Manager of each store.
  
  
  
  


• 
  

  Collaboration with Internal Teams

  
  
  
  
  • Small Description: Collaborates with internal teams on community initiatives.
  
  
  • Long Description: The Coordinator collaborates with both the Corporate Employee Relations Manager and Community Relations Manager, as well as other team members, to explore new and creative ways to give back to our communities, beyond sponsorships and volunteering with other non-profits. This collaboration ensures a unified approach to community engagement and employee involvement.
  
  
  
  

Qualifications

• Bachelor’s degree in Communications, Public Relations, Human Resources, or related field


• Experience in community relations, volunteer coordination, or a related role


• Excellent communication and interpersonal skills


• Proficient in social media platforms and content creation


• Strong organizational and multitasking abilities