Employee Benefits Account Executive (Massachusetts)

Harrison Gray Search

has partnered with a stable insurance brokerage that is looking for an Employee Benefits Account Executive in the Massachusetts territory. This client has been around for almost 150 years, is owned by a Trust, and has the reputation of being one of the Best Places to Work in its respective territories.

Position Summary:

This role is responsible for servicing and retention of group benefit accounts, as well as obtaining new business referrals from P+C producers. The Account Executive supports clients as the primary contact and provider of day-to-day service, meeting service and delivery standards for clients assigned. This position is responsible for account management from carrier & vendor application through renewal, marketing all renewals, and providing direction to Client Service Administrator and support to Producers. The Account Executive uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.

Job Functions:

Markets renewals on a timely basis, along with Client Service Administrator by communicating with clients and carriers during the renewal process. Communicate with Producers as needed to secure suitable competitive coverage for clients.
Establishes working relationships with clients, carriers, and other vendors.
Responds to client inquiries in a timely fashion by initiating changes requested, providing coverage information and documentation as needed, ensuring client requests are handled by carriers, and acting to maintain accounts in the event of a cancellation request.
Provides support to clients concerning technology, HR, and compliance issues.
Supports client's open enrollment meetings as requested.
Develop and present for clients/employee base as required.
Maintain relationships with carriers/providers while monitoring the market for new products and/or trends.
Provides referrals to other departments.
Work with P&C producers to expand lines of client coverage to EB.
Negotiate renewals to achieve the best possible coverage for clients.
Serve as a technical resource for Client Service Administrators.
Maintain knowledge of company requirements, policy provisions, and any changes to laws as applicable.
Participate in/direct any special projects and/or training at management's request.
Any and all responsibilities outlined in the Professional Procedure Manual.

Skills and Abilities:

Superior written and verbal communication skills required.
Superior customer service skills.
Ability to develop and deliver presentations in group settings.
Ability to build trust-based relationships with clients.
Strong problem-solving skills.
Ability to perform cost-benefit analysis.
Must be able to work well in a team environment and demonstrate professional language and behavior.
Ability to multitask and operate in an ever-changing environment is critical.
Ability to communicate at all levels of the organization.
Ability to travel to client meetings.
Fluency in MS Office products, intermediate Excel user.
Ability to communicate clearly, to work well with others, and to manage time effectively.

Education and Experience Requirements:

Bachelor's degree in a related field.
Expertise in Employee Benefits/Life Coverage and Underwriting.
3+ years' experience with Employee Benefits coverages.
Carrier or broker experience preferred.
Must have Life Producer's license.

Benefits:

Our client offers a competitive compensation package including base salary, annual bonus, 401 (k) match and generous profit-sharing plan. They also afford the opportunity to participate in Quarterly Sales Contests, attractive commission structure and annual Leader's Trip.
Medical
Dental
Vision
HSA, FSA and HRA plans
Life, LTD, voluntary opportunities for Supplemental Life, Supplemental LTD
Pet Insurance
Accident and Critical Care, Legal, and Identity Theft services
Open-ended performance driven vacation and sick policy
Beneficial Time Off
Relaxed dress code

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