Employee Benefits Administrator

Position Summary

The Employee Benefits Administrator is responsible for the day-to-day operations and administration of employee benefit programs, including health, dental, vision, life insurance, disability, retirement plans, leave programs, and other company-sponsored benefits. This role ensures compliance with federal and state regulations, provides high-quality employee support, and partners with HR leadership and vendors to deliver a seamless benefits experience.

Key Responsibilities

Benefits Administration

· Administer all employee benefit programs, including enrollment, changes, terminations, and carrier updates.

· Manage annual open enrollment activities, including system setup, employee communication, and coordination with vendors.

· Process employee benefit elections and maintain accurate records in HRIS and carrier systems.

Employee Support

· Serve as the primary point of contact for employee benefit questions and issue resolution.

· Provide guidance to employees on eligibility, coverage, claims, and plan features.

· Educate employees on benefit offerings through presentations, orientation sessions, and one-on-one support.

Compliance & Reporting

· Ensure benefit programs comply with ERISA, COBRA, HIPAA, ACA, FMLA, and other relevant laws.

· Prepare and maintain required documents such as plan summaries, notices, and filings.

· Assist with audits, ACA reporting, and data accuracy reviews.

Vendor & Plan Management

· Partner with benefit brokers, carriers, and third-party administrators to ensure high-quality service delivery.

· Monitor and reconcile monthly invoices, resolving discrepancies as needed.

· Assist in evaluating benefit plans and recommend enhancements based on benchmarking and employee feedback.

HRIS & Data Management

· Maintain and audit benefit data in HRIS and vendor platforms.

· Generate benefit reports and analytics to support decision-making.

· Support payroll with benefit deduction accuracy and file feeds.

Education & Experience

· Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).

· Current Life & Health Insurance License

· 5+ years of experience in benefits administration.

· Experience with HRIS/benefits platforms strongly preferred, specifically Employee Navigator.

Skills & Competencies

· Strong understanding of benefit regulations and compliance requirements.

· Excellent attention to detail and analytical skills.

· Strong interpersonal and communication abilities.

· Ability to maintain confidentiality and handle sensitive information.

· Proficiency in Microsoft Office Suite and HRIS systems, specifically Employee Navigator for benefits administration.