Employee Engagement Manager

People are our most important ingredient at

Lucky Lincoln Gaming

and

Cloud9 Cannabis . Each team member makes a unique impact on our business and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar.
About our Teams
Lucky Lincoln Gaming is a licensed Video Gaming Terminal Operator in Illinois with over 200 locations at present. Our dedication to providing exceptional service to our clients and customers and our tenured expertise and experience have established our team as one of the top Terminal Operators in the state of Illinois!
Cloud9 Cannabis is an upscale, community and education-focused recreational cannabis dispensary. With several locations across Illinois, we contribute our success to our mission-driven, dedicated team members that inform and guide customers by tailoring education and recommendations for creativity, relaxation, sleep-assistance, or pain management.
Our Senior People Experience Manager
Our Employee Engagement Manager, or our

Senior People Experience Manager,

will be responsible for employee engagement, culture, and strategy within the business. This person will also support talent acquisition, organizational development, employee engagement, culture, benefits, among other initiatives.
Duties and Responsibilities
Strategic Leadership:
Develop and implement the organization's human resources strategy in alignment with the overall business objectives.
Provide strategic guidance and input to executive leadership in the development of organizational policies and programs.
Drive initiatives that foster a high-performance culture, emphasizing empowerment, quality, productivity, and standards.
Organizational Strategy:
Design and implement organizational development initiatives to enhance employee effectiveness and productivity.
Identify areas for improvement in organizational structure, job design, and workflow.
Foster a culture of continuous learning and professional development.
Employee Relations and Engagement:
Introduce innovative and competitive benefits that support work-life balance, health, and personal development that impact employee satisfaction and retention
Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances.
Conduct regular assessments of employee morale and develop action plans to address areas of concern.
Performance Management:
Oversee the performance management process, including goal setting, performance evaluations, and feedback mechanisms.
Implement systems to track and measure employee performance and development.
Provide guidance and coaching to managers on performance management best practices.
Oversight of
Budget and resource management
Aspects of talent acquisition, recruitment, and onboarding processes
Implement programs to ensure a diverse and inclusive workforce.
Lead efforts to enhance the employer brand and reputation as an employer of choice.
Ensure compliance with all relevant employment laws and regulations.
Develop and implement policies and procedures to mitigate HR-related risks.
Qualifications and Experience:
Bachelor's degree in Human Resources, Business Administration, or a related field
Extensive experience in human resources management, with a minimum of 5 years in a leadership role.
Proven track record of developing and implementing successful HR strategies.
Excellent leadership, communication, and interpersonal skills.
Ability to influence and collaborate with stakeholders at all levels of the organization.
Certification in Human Resources (e.g., SHRM-SCP, SPHR) welcomed
Additional Requirements:
Willingness to travel as necessary.
Commitment to maintaining confidentiality and integrity in all HR matters.
Passion for creating a positive work environment and fostering employee development and growth.
Core Values:
Get it done attitude!

We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we're also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.
5 Star Hospitality!

Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.
Positive Culture!

We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs, and foster a culture of collaboration and teamwork.
Self-propelled!

We have a strong desire for learning and growing both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get to anywhere we want to go.
Communicate Forward!

Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency
Equal Employment Opportunity
Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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