Employee Gutter Technician - Pittsburgh, PA

Responsible for assisting with daily gutter installation as directed by the Field Gutter Manager. Completing the successful completion of full onsite customer installations as well as gutter fabrication using provided equipment in varying field conditions.

Essential Duties and Responsibilities:

• Travel in assigned territory to complete gutter and gutter protection installations at customer location(s)
• Ensure jobs are installed daily to improve location attainment and effectiveness
• Assist Field Gutter Manager as directed in completing gutter and gutter protection installations
• Provide quality installation services by following established installation training processes
• Provide excellent customer service experience while on job site
• Follow established job site safety rules, OSHA guidelines and company safety policies and procedures
• Must hold active and valid drivers license and be able to operate a box truck safely
• Must be comfortable ascending and descending ladders of varying heights to perform services.
• Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

• High School Diploma or equivalent.
• 1+ years of successful in home construction, remodeling, and/or gutter installation
• Demonstrate superior quality and attention to detail in all facets of the installation process
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
• Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
• Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction.
• Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization.
• Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions.
• Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• Experience in gutter and/or gutter protection system installation, repair, and/or inspection.

Travel Requirements:

• Occasional overnight travel required.

Overtime/Additional Hours Requirements:

• Additional hours may be required dependent on business need.

Physical Requirements

• Field Office/Manufacturing/Construction Environment
• Performs work outside in varying temperatures and climates.
• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.