Employee Relations Partner

Location: Austin, TX. Hybrid role: 2-3 days working from the office

Interview Process: 2-3 rounds of interviews

JOB DESCRIPTION

Advanced SENTRY is seeking a seasoned and hands-on Global People Ops Automation & Compliance Manager to join our People Operations team to coordinate our automation efforts and also lead our compliance and project deliverables. You will be responsible for developing and rolling out frameworks that drive automation, consistency, and compliance across our global HR operations. You will also serve as a key point of contact between People Operations and our partners (IT, Legal, Privacy, Security, Payroll, Finance) gaining a ground-level understanding of current and new initiatives People Ops will support and then operationalizing these requirements across the team. This role will act as a funnel for People Ops and Total Rewards’ technology priorities, enabling us to speak with one voice to our IT partners. At an execution level, you will also partner with IT providing clear business requirements and working together to deliver AI-enabled solutions that create scale, efficiency, and frictionless employee interactions. This will be staffed as a contingent worker role.

Responsibilities

• Automation and Process Enablement: Coordinate across People Ops globally to identify processes with opportunities for streamlining and automation. Facilitate workshops to create future-state process design and partner with IT, via clear business requirements, to overlay the automations that yield scalable, AI-native solutions.
• Compliance & Documentation: Serve as initial point of contact and ongoing lead for relevant audit and compliance requirements, activating broader People Ops resources as necessary.
• Frameworks & Governance: Develop standard ways of working across the People Ops team via utilization of clear and comprehensive process and knowledge documentation. Partner with COE Leads to implement evolved ways of working, as well as on-going governance, to assure compliance and continuous improvement.
• Systems & Operations Support: Serve as People Ops’ primary point of contact with PPS, H2R, and CustomerZero IT organizations. Work with COE Leads, the broader team, and broader industry benchmarks to understand opportunities for evolved digital adaptation.
• Liaison & Project Activation: Cultivate close partnerships across Cloudflare such that People Ops are aware of relevant initiatives from the outset and act as People Ops’ ‘seat at the table’ over the course of conversations to influence direction and translate support needs back to People Ops Leads resulting in successful project/initiative outcomes.

Experience

• People Operations and Compliance: Deep understanding of hire-to-retire processes on a global scale and corresponding ability to navigate related audit/compliance responsibilities.
• Process Streamlining & Automation: Demonstrated ability to deep-dive processes to streamline the underlying workflows, then overlaying AI and technology to facilitate and automate the processes.
• Understanding of People Ops Systems: Experience with Workday business processes, case management tools (e.g. Zendesk, Jira, ServiceNow, etc.), and AI automation platforms (opencode, appscript, notebookLM, codex, claudecode, etc.).