Employee Relations Senior Manager

Make your impact within a rapidly growing Fintech Company

The Employee Relations, Senior Manager conducts investigations into employee relations concerns and supports overall positive workforce engagement. The successful candidate will provide guidance, support, and make recommendations to resolve employee relations concerns. This position is both hands-on and strategic to provide investigative and employee relations expertise.

What you’ll do:

Conduct investigations in response to a range of employee relations concerns, that may include harassment, discrimination, retaliation, information security, workplace violence, and other violations of rules, regulations, policies, and procedures

Communicate regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations

Partner with HRBPs and Legal/Compliance team in conducting investigations

to provide counsel and facilitate prompt and effective resolution of workplace concerns

Create and update HR policies and procedures that pertain to employee relations; conduct trainings on compliance with policies and procedures

Analyze employee relations trends with Leadership and help develop proactive strategies, solutions, programs and policies

Develop effective relationships with HR Business Partners to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagement

Manage our system of record and all documentation to align with all legal and compliance standards and best practices

Be the subject matter expert for the People team function on all matters of employee relations and stay current in changes to related laws and policies

Participate in projects led by the People/Legal Team as needed

Maintain high level of confidentiality

We’d love to chat if you have:

Eight + years of direct employee relations experience, corporate investigation experience or equivalent education and experience

Demonstrated ability to handle a variety of employee relations matters with a high degree of professionalism, credibility, and diplomacy

Takes a consultative style and approach with proven ability to develop credible relationships while reaching evidence-based conclusions

Experience as a self-starter with time-management and organizational skills, who effectively manages multiple tasks, achieves results independently, and possesses excellent writing and documentation skills with attention to detail and accuracy

Ability and experience to work independently to lead employee relations inquiries, investigations, and compliance projects

Maintains professionalism in emotionally charged situations

Maintain a lead by example approach related to Ethics and Compliance protocols

Strong analytical, problem-solving, and project management skills

Ability to see trends across multiple data sets

Ability to travel 20% of the time

Excellent facilitation and communication skills

Experience with HR Acuity a plus

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