Employee Relations Specialist (ENG/SPA/KOR)

Responsibilities but not limited to:

Track employee progress, noting promotions, recognition, and policy violations, and documenting them accordingly
Educate employees regarding compensation, benefits, and company policies
Act as a liaison between employer and employee, overseeing employee relations
Receive and effectively handle employee complaints, escalating these complaints to the level of disciplinary or legal action when necessary
Update employees with any changes in company policy, advise supervisors on treatment of staff and company policies, respond to employee violations of policy, and generally help to resolve conflict in the workplace
Facilitate the layoff, firing, or departure process of employees who leave voluntarily
Conduct exit interviews and administer severance, and often assist with firing decisions and notification of termination
Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems
Perform HR duties such as dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
Document all investigative activities
Domestic travel required

Qualifications / Skills:

Bachelor's degree in Human Resources or a related field
3+ years human resources experience
aPHR or PHR certification preferred
Empathetic individuals with great interpersonal skills
Good judgment and problem solving skills in order to regularly resolve conflicts
Solid knowledge of employment law, and an ability to work with confidential information
Proficiency in Microsoft Office applications, such as Excel and Word
Strong written, verbal, presentation & persuasion skills in Spanish, Korean and English

Benefits:

Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
401 (k) Retirement Plan with up to 5% match per company policy
Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
BTA Insurance (Business Travel Accident Coverage)
Company provided lunch
Paid-time off (PTO) and Paid Holidays per company policy
Celebration & Condolence Benefits per company policy
Holiday Gift certificates per company policy
FSA (Flexible Spending Account) per company policy
DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours:

MON-FRI, 8:00am to 5:00pm

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