Employee Training Specialist

While upholding the Star Valley Health mission, vision, and values, this position is responsible for the administration and oversight of the employee education program. Responsibilities include coordinating employee education, competency management, and organizational training initiatives; partnering with Human Resources to support new hire orientation; administering tuition reimbursement and workforce education programs; and assisting in the development of policies, procedures, and educational resources based on nationally recognized evidence-based practices. This is an "at-will" position.

Job Duties

• Manage a consistent onboarding process for all newly hired and rehired employees, contracted personnel, volunteers, and students.
• Conduct new hire orientation and continually evaluate and update orientation processes as needed.
• Coordinate with department leaders to develop and maintain a consistent departmental orientation process throughout the organization.
• Track new employees through the first 90 days of employment, ensuring required onboarding activities are completed and basic systems, resources, and support needs are met.
• Coordinate provider onboarding with the Provider Onboarding Team and serve as the Education representative during provider onboarding meetings.
• Collaborate with Employee Health to ensure all orientation participants meet Employee Health requirements.
• Participate in delegated Human Resources functions, including maintenance of employee personnel files, issuance of access badges, and other HR support activities as assigned.
• Assist in the development, implementation, and tracking of annual and ongoing competency training for all staff.
• Participate in the administration of the Learning Management System (LMS), including learner reporting, compliance tracking, and notification of delinquent training requirements.
• Provide administrative and technical support to instructors and staff utilizing the LMS. 
• Research nationally recognized evidence-based practices and assist in the development, implementation, and revision of organizational policies, procedures, and educational materials based on published guidelines.
• Oversee the employee education reimbursement program and participate in financial planning for the program.
• Administer the Wyoming Department of Workforce Services Business Training Grant.
• Provide support for education initiatives by addressing policy inquiries and coordinating training logistics, travel arrangements, and related educational resources.
• Coordinate with educational institutions to maintain clinical affiliation agreements and certificates of insurance (COIs), manage student experiences, and ensure consistent orientation and compliance with organizational policies.
• Travel to remote clinics as needed to administer and support staff and training programs.
• Perform other duties as assigned or needs arise.

Abilities & Skills

• Excellent verbal and written communication skills, including the ability to develop, facilitate, and present educational programs.
• Strong organizational, time management, and prioritization skills with the ability to manage multiple projects and adapt to changing priorities.
• Sound analytical, critical thinking, and problem-solving skills.
• Strong interpersonal skills with the ability to build effective working relationships and communicate professionally with physicians, board members, leadership, employees, students, educational partners, and the public.
• Ability to work collaboratively in a team-oriented environment while fostering a positive, cooperative, and respectful workplace culture.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams.
• Ability to learn and effectively utilize Learning Management Systems (LMS), employee education software, and other technology required to support training and education initiatives.
• Ability to maintain confidentiality and exercise discretion in handling sensitive employee and organizational information.
• Comply with HIPAA and all applicable federal, state, and local laws, regulations, and organizational policies.
• Maintain a valid driver's license and driving record that meets Star Valley Health vehicle fleet insurance requirements.
• Ability to sit, stand, walk, bend, reach, push, pull, and perform computer work for extended periods throughout the workday.
• Ability to travel to remote clinic locations as needed.

Experience & Education:

• Associate degree in Education, Human Resources, Healthcare Administration, Business Administration, or a related field required; Bachelor's degree preferred.
• Experience in employee education, staff development, human resources, organizational training, or a related field preferred.
• Two (2) years of healthcare clinic or hospital experience preferred.
• Experience administering Learning Management Systems (HealthStream preferred) or comparable learning management software.
• Experience coordinating employee education programs, competency management, onboarding, or continuing education activities preferred.
• Experience administering tuition reimbursement programs, workforce development grants, or grant writing/management preferred.
• Experience with Adobe Acrobat Pro (PDF) and Adobe Captivate preferred.
• Experience with data entry, data management, and report preparation preferred

Note: Position descriptions are intended to serve as a guideline for typical duties and requirements of a position, but are not inclusive. Additional or different responsibilities within a reasonable scope of the position description may be added or deleted any anytime at the discretion of the Board.