Endpoint Service Desk Engineering Lead (DW26061340PL)

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Clearance Requirement

• Active Top
  Secret (TS) security clearance
  

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This is not a Tier 1 help desk role. The position is focused on engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.

Education: Expertise matters. There is no degree requirement.

Requirements

• Minimum 8 years of IT,
  endpoint, or cybersecurity experience
  
• Minimum 6 years
  performing engineering functions
  

Responsibilities

• Lead enterprise
  endpoint engineering across:
  
• Windows and
  macOS device environments
  
• Own full device
  lifecycle:
  
• Imaging,
  provisioning, patching, configuration, remediation
  
• Implement and
  maintain endpoint tool stack, including:
  
• Intune,
  Autopilot, JAMF, Ivanti, KACE
  
• Develop and
  execute:
  
• Automated
  deployment and configuration controls
  
• Patch
  validation and rollback procedures
  
• Support secure
  baseline enforcement and compliance tracking
  
• Maintain
  engineering documentation, including:
  
• Runbooks
  
• SOPs
  
• remediation
  workflows
  
• Support
  escalation and resolution of complex engineering issues
  
• Collaborate
  with DevSecOps, cybersecurity, and program management teams
  

Successful Applicants

Within your resume and in interview, strongly demonstrate that you are capable of leading engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.

Background Investigation Requirements

• Must be a U.S. Citizen.
  
• Must be eligible to obtain and maintain a Public Trust clearance.
  
• Must successfully complete the required background investigation and security training.
  

Benefits

Benefits:

• Medical
  
• Dental
  
• Vision
  
• Flexible Spending
  Account
  
• Health
  Savings Account
  
• Life
  and AD&D
  
• Short-Term
  Disability
  
• Long-Term
  Disability
  
• 401(k)
  
• Tuition
  Assistance
  
• Paid
  Time Off