Energy Program Manager - Multiple Positions

Closes: February 4, 2026

Job Description
Responsible for developing, designing, implementing, and managing residential, commercial, and/or industrial programs that advance energy efficiency, demand response, clean energy policy goals, and/or energy assistance for Avista customers. This role supports corporate objectives by delivering accessible, customer‑centered programs; strengthening customer and community outreach and engagement; and ensuring alignment with regulatory and legislative requirements. Entry‑level positions emphasize program implementation and customer support, while senior‑level roles lead strategy and design. All levels are accountable for program performance, regulatory adherence, equitable delivery of benefits, and continuous improvement to meet evolving customer and community needs.

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  Bachelor’s degree from a regionally or nationally accredited college or university in marketing, communication, business, community planning, or related field.
  
  


• 3+ years of related or relevant experience with Energy Efficiency, customer programs or applications including customer interaction.


• Demonstrated dispute/disagreement resolution skills.


• Solid collaboration and facilitation skills.


• Demonstrates aptitude for developing project/program management competencies.


• Ability to cultivate and maintain positive business relationships both internally and externally.


• Some knowledge of customer data systems and tools is required.


• General knowledge of business/office processes and supporting software systems required.


• Intermediate level computer skills (i.e. MS Office Suite).


• Solid verbal and written communication skills


• Proven customer service and interpersonal skills. Serve as liaison between both internal and external customers.


• Basic math and analytical skills required.


• Ability to prioritize and manage multiple projects with attention to detail.


• Must have a valid driver’s license and physical ability to drive a company vehicle for extended distances throughout the company’s service area.


• Intermediate understanding of natural gas and electric construction and/or energy efficiency practices preferred.


• Basic understanding of guidelines and Public Utility Commission funding and regulatory environments preferred

Hiring Range: $74,611 to $96,62

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  5+ years of related or relevant experience with Energy Efficiency, energy assistance or customer programs or applications including customer interaction.
  
  


• 
  
  2+ years of demonstrated project/program management required.
  
  


• Demonstrates intermediate to advanced project/program management competencies.


• Intermediate knowledge of customer data systems and tools.


• Proven ability to cultivate and maintain positive business relationships both internally and externally.


• Thorough understanding of guidelines and Public Utility Commission funding and regulatory environments.

Hiring Range: $84,939 to $110,421

• 
  
  7+ years of relevant experience with energy efficiency, energy assistance, or customer programs or applications including customer interaction required.
  
  


• 
  
  3+ years of demonstrated project/program management required.
  
  


• 
  
  Advanced understanding of efficiency practices and measures including building envelope, lighting, HVAC, behavioral and demand response technologies; Awareness of additional distributed energy resources as needed.
  
  


• Excellent collaboration and facilitation skills.


• Demonstrates advanced project/program management competencies.


• Advanced understanding of regulation and Public Utility Commission funding and regulatory environments.


• Advanced computer skills (i.e. MS Office Suite).


• Excellent verbal and written communication skills.

Hiring Range: $96,517 to $126,439

Other combinations of education and experience may be considered.

Hybrid work options are available for this role. The successful candidate will be required to work at our Spokane, Washington Headquarters at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager. 

To Apply
We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage


• Retirement benefits with an enhanced 401(k) match


• Incentive programs rewarding performance and contributions


• Competitive paid time off including holidays, personal days, and vacation


• Life and disability insurance for added peace of mind


• Wellness resources supporting mental and physical health


• Education and development support including tuition assistance


• Community giving programs encouraging employee engagement and impact


• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/.

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $74,611 to $156,359. Questions regarding compliance with this requirement can be directed to [email protected].

Avista’s Commitment to Equal Opportunity
Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at [email protected] if you would like assistance.