Enforcement Agent I

Position Summary 

The Criminal Insurance Fraud Investigator is a certified law enforcement officer within the Arkansas Insurance Department Criminal Investigation Division. The Criminal Insurance Fraud Investigator possesses statewide law enforcement jurisdiction with primary responsibility for criminal violations relating to fraudulent insurance acts. The Criminal Insurance Fraud Investigator conducts investigations in overt and covert work environments. This position is governed by state and federal laws and agency/institution policy.

This position requires on-site employment with no remote or hybrid options available.

Preferred Qualification

• At least three years employed as a criminal investigator/detective with an accredited law enforcement agency.

Job Responsibilities and Expected Results

• Investigates reported insurance fraud by obtaining sufficient information to determine whether the elements of a criminal violation are present to support the arrest of suspects and subsequent prosecution.


• Receives complaints, responds to requests for information, and facilitates communication regarding insurance fraud matters with internal staff and external agencies.


• Prepares oral and written communications, reports, and criminal investigative files for presentation to prosecuting attorney offices throughout Arkansas.


• Utilizes Arkansas Crime Information Center terminals to obtain and maintain confidential records related to ongoing criminal investigations.


• Maintains state law enforcement certification through required training, including mandatory courses prescribed by law and firearms qualification; applies officer safety practices during investigations and encounters with potentially violent suspects.


• Conducts special operations and task force activities within the division and in partnership with law enforcement agencies statewide to combat large-scale criminal activity across multiple jurisdictions.


• Reviews and recommends policies and procedures related to division and department safety and security.


• Provides information and documentation for affidavits, subpoenas, and arrest and search warrants; executes warrants and subpoenas; conducts physical arrests; and testifies in state and federal court proceedings.


• Collects and preserves audio, video, physical, and documentary evidence during investigations.


• Prepares investigative summaries and detailed reports supporting criminal law violations.


• Maintains knowledge of applicable state and agency policies related to assigned responsibilities and law enforcement duties.


• Performs other duties as assigned.