Engagement & Communications Manager

DNA ALIGNMENT 

ATC is a Christ-centered, non-profit ministry focused on substance abuse and recovery. Our vision is putting hope within reach through the power of Jesus Christ. This position requires someone who is a born-again, Spirit-led believer and agrees to the Christian doctrines found on the ATC website. This role also requires the individual to live and work in and through these core values:

LEADERSHIP We are relentless in our efforts to raise up leaders John 9:4 

COMMUNITY We are building a collaborative culture in pursuit of our shared vision Psalms 133:1 

INNOVATION We are constantly testing new tools, technology, and methods to reach those in our communities Isaiah 43:19 

CULTURAL FIT 

Energetic, positive thinker who is humble, hungry and smart. Humility in always serving others and making the engagement experience powerful, whether it’s a customer, a donor or fellow team member. Hungry to perform with excellence while striving in continuous learning. The ability to be socially and relationally smart in interacting and engaging others on behalf of the ministry, understanding every team member represents ATC. 

CORE OBJECTIVES 

Execute the mission of Adult & Teen Challenge (ATC) in support of the vision and goals of the Board of Directors and the CEO. Work closely with ATC Affiliates to communicate the ministry vision, values, and strategy of ATC. Cultivate a healthy culture in the field. 

The Engagement & Communications Manager will develop and execute the marketing and communications strategy for Adult & Teen Challenge USA, carrying the ministry’s message to stakeholders and the general public. This role is hands-on; the right candidate will be eager to dive in, analyze data, fix problems, and proactively identify new strategies for growth. We value a team player! Communications 

RESPONSIBILITIES 

Communications planning. Build and steward an annual communications and engagement plan that carries the ministry's message to affiliates, alumni, referral partners, and the general public. 

Storytelling and editorial. Own the editorial calendar and tell the ATC story in ways people respond to, drawing out accounts of transformation from students, alumni, and affiliates and shaping them into press releases, feature stories, blog posts, newsletters, infographics, and web copy that move donors and the public to give, refer, and get involved. Hold every piece to the ministry’s style guide and voice. 

Audience growth. Grow reach and participation across owned channels by segmenting audiences, testing messaging, and refining what earns a response. 

Campaign delivery. Carry integrated campaigns from concept through launch across email, social, search, display, print, and broadcast, keeping timing and message consistent on every channel. 

Website stewardship. Act as day-to-day owner of the ATC website — maintaining pages, improving navigation and layout, and partnering with search contractors to strengthen visibility and route visitors to the right resources. 

Program promotion. Create promotional materials, advertising, and launch communications that introduce ATC curriculum, programs, and services to new and existing audiences. 

Event support. Prepare printed and digital pieces supporting events, conferences, and donor gatherings. 

Audio and broadcast. Lead the ministry podcast — shaping episodes, coordinating production, and promoting releases— and place radio messaging with participating stations. 

Partner coordination. Serve as point of contact for creative vendors, suppliers, media contacts, and outside contractors; brief them, review deliverables, and hold schedules. 

Equipment stewardship. Own the ministry's camera, audio, and lighting inventory — tracking what is owned and where it is, keeping gear charged, maintained, and repaired, checking equipment in and out, and building and packing kits ahead of shoots and travel. 

Insight and reporting. Track channel performance and audience trends, report results to the Advancement team, and recommend where to shift effort. 

Requirements

QUALIFICATIONS 

Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Business, or a related field preferred 

Three to five years of progressive marketing and/or communications experience, including strategy development and campaign execution 

Demonstrated experience managing projects, budgets, vendors, or outside contractors; supervisory or team leadership experience preferred 

Excellent written and verbal communication skills with meticulous attention to detail 

Working knowledge of digital marketing channels and best practices, including SEO, email, social media, website content management, and analytics 

Passionate about technology, with little fear of the “unknown” a must 

Proficient in Microsoft Office Suite; Adobe Creative Cloud (Photoshop, Illustrator, InDesign) a plus 

Analytical and creative thinker; self-starter able to work independently and prioritize competing deadlines 

A portfolio of work available for review 

TRAVEL & PHYSICAL REQUIREMENTS 

Travel from time to time for shoots, conferences, events, center visits, and partner gatherings, including occasional overnight and weekend travel 

Transport, set up, operate, and break down camera, audio, and lighting equipment on location 

Prepare and pack equipment for air and ground travel, including cases, batteries, and cabling, in line with carrier and airline requirements 

Regularly lift, carry, and position equipment and cases weighing up to 50 pounds 

Stand, walk, kneel, bend, and work on your feet for extended periods during shoots and events 

Maintain a valid driver’s license and the ability to drive to and from shoot locations 

THIS JOB MIGHT BE FOR YOU IF 

You have a deep compassion and call to action for the vulnerable population in substance abuse and want to see transformation take place, one life at a time, through the power of Jesus Christ. 

You dream of transforming growing organizations into wildly successful ones, good ones into great ones, and you know how to actualize your aspirations. 

You are an enthusiastic individual capable of matrix collaboration to reach a common goal. 

Initiating and completing projects is right up your alley. 

You know how to make timely, effective and ethical decisions. 

You embody the entrepreneurial spirit. 

You're a self-starter who crafts creative solutions and opens doors to new resourced relationships. 

You communicate with excellence and compel audiences through writing and speaking 

Benefits