Engagement Letter Coordinator

O’Hagan Meyer LLC, a law firm located in the Chicago Loop, is seeking a detail-oriented, highly organized, and self-motivated Engagement Letter Coordinator to join our team. The engagement letter coordinator will manage the end-to-end process of creating, distributing, and tracking client engagement letters. This role combines administrative, project management, and client service skills to ensure clear communication and to establish a formal attorney-client relationship. The ideal candidate will possess strong communication skills and the ability to work collaboratively with attorneys and clients nationwide.

Key responsibilities:

·       Document coordination and management: Manages the flow of engagement letters and related documents, including drafting, proofreading, and processing. This involves organizing the firm's templates and ensuring all necessary information, such as the scope of services, fees, and responsibilities, is accurately captured for each new matter.

·       Workflow oversight: Tracks and monitors the status of engagement letters from creation to final execution. This includes following up with attorneys and legal assistants to ensure timely signatures and compliance with firm policy and ethical standards.

·       Database maintenance: Ensures client and engagement data are accurately recorded and updated in the firm's financial system.

·       Compliance and risk management: Works with attorneys and management to ensure all engagement letters adhere to the firm's policies and legal or ethical requirements. This includes verifying proper conflict-of-interest checks and other disclosures.

·       Communication: Serves as a point of contact for attorneys and internal teams regarding the engagement letter process. They answer inquiries and facilitate smooth, professional client intake experience.

·       Process improvement: Identifies and recommend improvements to streamline the engagement letter process. This can involve leveraging technology, such as electronic signature software, or optimizing workflows to reduce bottlenecks and improve efficiency. 

Essential skills and qualifications:

·       Communication skills: Excellent written and verbal communication are essential for communicating with clients and internal stakeholders, as well as for drafting and proofreading documents.

·       Attention to detail: The ability to review complex legal documents for accuracy and completeness is critical to minimize risks for both the firm and its clients.

·       Organizational and project management skills: This role requires strong organizational and time-management skills to track and manage multiple engagements simultaneously in a fast-paced environment.

·       Technology proficiency: Expertise in software, including Microsoft Office (Word, Excel, Outlook), is necessary.

·       Interpersonal skills: The ability to build positive relationships with colleagues and attorneys, maintaining professionalism and tact, is vital.

·       Familiarity with legal procedures: An understanding of law firm operations, client intake, and legal terminology is highly beneficial.

·       Experience: Experience in a legal or professional services environment, in a customer service, administrative, or paralegal capacity. 

O'Hagan Meyer participates in E-Verify. O'Hagan Meyer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $47,840 - $58,240 ($23-$28 per hour)

·       Health Care Plan (Medical, Dental, & Vision)

·       401(k) Retirement Plan

·       Life Insurance (Basic, Voluntary, & AD&D)

·       Paid Time Off (Vacation, Sick Leave, & Company Holidays)

·       Family Leave (Maternity, Paternity)

·       Short Term & Long-Term Disability 

·       Training & Development

·       Free Food & Snacks in Office

·       Wellness Resources

·       Commuter Benefits