Engineer Configuration Management (CM)

Job Title: Engineer – Configuration Management (CM)

Location: Randolph AFB, Texas

Crossflow Technologies, Inc. is seeking an Engineer – Configuration Management (CM) to join a team responsible for establishing and implementing organizational CM policies, procedures, and technology in support of the Air Force Human Resources Systems Division. The ideal candidate is experienced in the utilization of the Atlassian Tool Suite, especially Jira and Confluence, and knowledgeable of how to implement CM using the Atlassian Tool Suite. They must equally possess an in-depth knowledge of CM regulatory and policy requirements established by the Department of Defense (DoD), Risk Management Framework (RMF) and Federal Information System Controls Audit Manual (FISCAM). This individual will support a wide range of CM activities to include developing CM policies and procedures, performing configuration audits, implementing CM protocols in the organizations DevSecOps pipelines, managing configuration control boards, managing configuration items, etc. This position supports the AFLCMC/GB Business and Enterprise Systems Directorate (BES)/GBH Human Resources Systems Division.

This position requires a highly motivated individual who possesses an in-depth knowledge and skill in applying engineering theories, principles, concepts, standards, and methods in the field of CM sufficient to:

• Provide and maintain CM of all relevant system artifacts, e.g., documentation, source code, build files, scripts, etc., to allow the government the capability to build and release a working copy of the system to the appropriate production environment;


• Archive acquisition documentation;


• Review and evaluate the Development/Sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance;


• Maintain CM files including configuration identification, change control, and status accounting records;


• Implement CM plans;


• Participate in cross-functional change control boards meetings such as, but not limited to, Configuration Control Board (CCB), Change Control Board (CCB), Functional Review Board (FRB), Requirements Review Board (RRB), etc., to record and manage proposed and approved changes;


• Review the change control boards' membership list for currency and completeness;


• Support Engineering Assessments;


• Prepare for, conduct, and/or support major audits such as Physical Configuration Audits (PCAs) and Functional Configuration Audits (FCAs);


• Record and maintain assessment and audit findings, minutes, and action items;


• Report the Development/Sustainment Contractor's required software delivery status;


• Support pre- and post-contract award data reviews via meeting attendance and capturing meeting minutes;


• Review and evaluate the Development/Sustainment Contractor's conformance to CDRL requirements;


• Manage Government and Development/Sustainment Contractor correspondence;


• Support the establishment of work flows;


• Ensure configuration items are properly identified and documentation is accomplished;


• Track configuration item deliverables and responses;


• Support development/sustainment of paper and automated archival systems of all covered documentation;


• Work closely with program management, systems engineers, quality managers, draftsmen and design/manufacturing engineers in an integrated product team environment;


• Develop and administer configuration management plans;


• Maintain design traceability and integrity;


• Convene and manage change/configuration control boards (CCBs);


• Assist the Government with configuration control for ERP and IT systems. This shall include configuration planning, maintenance of configuration documentation and data, and maintaining inventory/configuration status accounting;


• Manage configurations of software, engineering documents, design drawings, engineering changes and notices, and planning/conducting design audits with the required skills and experience necessary to work closely with program management, systems engineers, quality managers, and design engineers in an integrated product team environment;


• Support requirements and change control boards via meeting attendance and capturing meeting minutes;


• Track and manage proposed and approved changes, e.g., Engineering Change Proposals (ECPs), Change Requests (CRs), and Discrepancy Reports (DRs) / Problem Reports (PRs), throughout system development & sustainment lifecycle;


• Ensure integrity of the baseline including major releases, minor releases, patches, and software maintenance;


• Provide QA checks on system baselines, i.e., Functional, Allocated, Product;


• Support Licensing tasks and packaging and delivering of software to users;


• Maintain the CM library and software repository;


• Manage and control system baselines;


• Recommend and document comprehensive configuration management plans for software, hardware, firmware, and peripherals for IT systems;


• Evaluate data and preparing plans and briefings in support of software-driven systems;


• Evaluate and monitor effectiveness of configuration management plans to identify potential and existing problems and make recommendations for resolution;


• Audit and review IT system configurations for compliance to required specifications;


• Control the configuration of IT systems; and/or,


• Develop and manage access and change control guidelines and procedures to avoid unauthorized access and changes to system configurations.

Required Qualifications:

• U.S. Citizenship


• Education
  
  
  
  • Master's or Doctorate Degree in a related field and 10 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the DoD.
  
  
  • OR, Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD.
  
  
  • OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, 8 of which must be in the DoD.
  
  
  
  


• Specific Work Experience

• Extensive knowledge and proficiency with CM within the Risk Management Framework (RMF)


• Expert knowledge and understanding of Federal and DoD CM regulations and policies

• IT Configuration Management experience within the Department of Defense environment;


• Formal training and knowledge of configuration management directives, standards, principles (Plan, Identify, Control, Audit/Verify, Status Accounting), and techniques;


• Certification in SW Configuration Management desired;


• Experience performing HW and SW configuration audits;


• Experience performing the technical administrative activities necessary to manage CM tools, e.g., Git, Gitlab, Jira, Confluence, Bitbucket, AWS Config, Azure DevOps Server, Insight, Star Team, for inventory control, version control, data duplication, media labeling;


• Experience producing release notes and CM reports;


• In-depth understanding of the configuration change control process, the role of the Configuration/Change Control Board, and change control documentation;


• Experience performing baseline administrative activities for multiple environments;


• Performing written and oral communications;


• Experience developing briefings for management;


• Understanding of all phases of the software development life cycle;


• Ability to enter and manage system configuration items in a database;


• Ability to provide critical analysis in the realm of problem identification and analysis, interpretation and understanding of links between ideas, research, identification of inconsistencies and errors, relevance confirmation, explanation and presentation, creative and open mindedness, evaluation and problem-solving;

• Extensive technical writing experience to provide accurate, concise, and clear document designs, collaboration, presentation, and research skills needed to design productive workplace documents and presentations for a variety of purposes and audiences; and/or

• Assist in developing and administering configuration management plans, maintaining design traceability and integrity, convening and managing change control boards, and preparing for and attending major events such as, but not limited to, TIMs, PDRs, CDRs, PCAs, FCAs, and CCB.

• Security Clearance
  
  
  
  • Secret clearance (required to start) and/or ability to obtain and maintain a DoD Clearance.
  
  
  
  


• Certifications

• IAT/IAM level II certification (Minimum of Security+; equivalent or higher certification) (Required).

Preferred Qualifications:

• Agile principles, methodologies, and enabling technologies, e.g., Jira, Confluence, and Bitbucket


• Experienced in writing CM procedures and policies


• Experienced in establishing and conducting configuration change boards

Schedule: (M-F; 8-5)

Work Location: Randolph AFB

Travel: <10%

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

Benefit-Eligible Employee Perks:

EXCEPTIONAL HEALTH, DENTAL, AND VISION COVERAGE
Crossflow is pleased to offer employees with exceptional single and family options for health, dental, and vision coverage. Payments are taken from the first two paychecks of each month. At a glance,
Health coverage choices (including an HSA) ranging from $0.00 to $146.40;
Dental coverage ranges from $4.00 to $15.00; and
Vision coverage ranges from $4.33 to $11.41.

CROSSFLOW KUDOS SPOT BONUS PROGRAM
We created a unique performance bonus program called Crossflow Kudos. Throughout the year, employees are nominated by other employees, company leads, and even individuals outside of Crossflow to receive additional compensation and personal recognition for their positive work. There are six broad categories in which employees can earn Kudos awards.

401(k) RETIREMENT PLAN & COMPANY MATCHING
Crossflow uses Principal as our 401(k) plan sponsor. Employees can choose payroll deduction and fund investing options. Payroll deductions will begin the month following your enrollment. Crossflow matches 100% of the first 3% of compensation, plus 50% of the next 2% of compensation.

HIGHER EDUCATION ASSISTANCE PROGRAM
Crossflow offers education assistance to benefit-eligible employees for degree programs at their director's discretion. Crossflow feels that a well-rounded education, even outside of an employee's current role, can enhance an employee's skillset and increase the company's value.

GENEROUS PTO ACCRUAL & FLEXIBLE LEAVE POLICY
Crossflow currently grants 11 federally observed paid holidays. In addition to these holidays, Crossflow offers a minimum of 2 weeks of paid time off (PTO) to all full-time employees. Employees may utilize PTO for any reason (sickness, vacation, personal day, etc.) and can carry over a maximum of 120 hours from year to year. Many employees are authorized to work additional hours within a normal, forty-hour pay period. This approval is included in the employee's offer letter for employment. These extra hours may be banked for compensatory (comp) time off.

PAID PARENTAL & BEREAVEMENT LEAVE
To help our employees be present with family during major life events, Crossflow provides additional PTO. We offer varying types of paid Parental Leave to aid birthing, non-birthing, and adoptive parents transition into parenthood. Crossflow also recognizes the importance of supporting employees who endure a death in their family by providing up to 5 days of paid Bereavement Leave a year.

PROFESSIONAL DEVELOPMENT FUNDING
We support employees who seek out personal or professional growth opportunities through a myriad of enabling programs to further equip themselves. Professional Development includes, but is not limited to, training courses, certificate programs, memberships to industry groups, and materials.

EMPLOYEE DRIVEN COMMUNITY ENGAGEMENT
We create as many opportunities as possible for employees to meet and build community. We offer monthly team bonding activities, allowing team members to assemble on a different level than at work. In addition to these gatherings, in 2021 we established Crossflow Cares, an employee-owned and operated charitable organization focused on awarding grants and providing volunteers to local non-profits. Furthermore, Crossflow Technologies is committed to serving the public by investing a large portion of our net income in the greater Huntsville/Madison County area.

MENTORSHIP PROGRAM & MORALE LUNCHES
The most successful people in the world always have a terrific team behind them, and Crossflow chooses to be the team behind the people, cheering our employees on to meaningful successes. Our Mentorship Program involves strategically pairing a protégé with a mentor who understands an employee's career aspirations and provides coaching towards that goal. A less structured version of this is our Morale Lunch program. We committed a portion of our budget to support our leads to meet with their team members over lunch and facilitate quality catch up sessions. The morale lunches have become a great tool for maintaining open communication and gaining insightful feedback.