Engineer IV - Critical Facilities (Data Center Operations)

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. 

We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet.  We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.

We are seeking an Engineer IV – Critical Facilities (Data Center Operations) to serve as a technical resource and leader within the Global Data Center Operations Team. This onsite role at our Ashburn Data Center will play a crucial role in the day-to-day operations & capacity planning of mission critical systems. 

The ideal candidate will have technical and program management expertise in the maintenance and operation of electrical, mechanical, and fire life safety data center systems as well as applicable base building support systems.  You will support the Sr. Manager of Data Center Operations as a technical lead.  While this is an individual contributor role, you must be able to direct and inspire highly skilled engineers, deliver on project timelines and be the technical point of contact for on-call escalations.  Clear and concise written and verbal communication skills along with experience developing Standard Operating Procedures, Emergency Operating Procedures and Method of Procedures utilizing technical writing standards are a must.

Mechanical responsibilities include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.  Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS, STS, and PDU system to the power on the data center floor.  Fire Life Safety responsibilities will include wet sprinkler systems, pre-action sprinkler systems, clean agent fire suppression systems and fire alarm systems as well as their associated detection devices.

The candidate will:

• operate independently with limited direct management


• act as an escalation point for all facilities-related issues within the data center, escalating to the Sr. Manager of Data Center Operations as needed


• ensure all electrical, mechanical, fire/life safety equipment supporting the data centers are operating at peak efficiency and are highly available


• identify Single Points of Failures (SPoF) and End of Life (EOL) equipment within existing design/architecture and drive prioritization/remediation efforts within the facility


• drive preventative maintenance best practices and oversight using Method of Procedures (MOP) and Emergency Operating Procedures (EOP) for the facility


• identify root cause of system failures and present those findings to Senior Leadership


• oversee multi-year capacity/growth critical facilities projects within the facility and build business cases to support the projects


• be open to a continuous improvement culture

The ideal candidate will have:

• a deep understanding of chiller, chilled water and air handler technologies and electrical switchgear, generators, load banks, UPS, STS, PDU, RPP, and batteries


• 7+ years’ relevant experience operating data centers in a technical lead individual contributor role


• a Mechanical, Electrical, or other related Engineering degree or equivalent job experience


• strong verbal and written communication skills


• direct experience with design, engineering, commissioning, and operations of data center electrical, mechanical, and fire/life safety equipment


• demonstrated expertise of the data center tier rating systems and design risk factors for resiliency and availability


• experience reviewing technical drawings to ensure installations and designs conform to industry best practices and standards


• experience in operations of large-scale data center environments


• existing data center service vendor relationships


• experience with Electrical Power Management Systems (EPMS) and Building Management Software (BMS)


• relevant industry certifications (NFPA, ATS, ATO, AOS, DCDC, etc)

This job is on-site and based in our Ashburn, Virginia area location. This is a first shift, Monday-Friday position. 

The annualized pay range is $108,900 - $147,300. 

The anticipated annual base salary range for these positions is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.

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