Engineering Lead

About the Role

We are seeking an experienced Engineering Leader to lead one or more product engineering teams building mission-critical POS and Related Services SaaS platforms. This role balances people leadership, technical execution, and cross-functional collaboration in a highly regulated, high-availability environment.

You will be responsible for delivering secure, scalable, and reliable payment solutions while developing engineers and fostering a strong engineering culture.

Key Responsibilities

People & Team Leadership

• Lead, mentor, and grow a team of software engineers (backend, frontend, mobile, and platform).


• Set coding standards and enforce architecture best practices.


• Conduct design/code reviews and collaborate with SRE/DevOps processes (CI/CD, reliability).


• Produce technical documentation and architectural designs.


• Foster a culture of accountability, quality, and continuous improvement.

Cross-Functional Collaboration

• Communicate ideas, technical plan and foster collaboration effectively in group settings with clear plan that is executable and measurable towards the common goal.


• Translate product and business goals into clear technical execution plans.


• Communicate progress, risks, and tradeoffs to engineering and non-technical stakeholders.


• Work closely with customer support and operations on merchant-impacting issues

Technical & Delivery Leadership

• Partner with Product, Design, Compliance, SRE and Operations to deliver POS, payment, loyalty, gift cards and other features end-to-end.


• Own team execution: sprint planning, delivery predictability, incident follow-ups, and technical debt management.


• Guide architectural decisions for high-throughput, low-latency systems.


• Ensure best practices in code quality, testing, observability, and CI/CD.

Cloud based Point of Sales & Platform Features Engineering and Reliability

• Inventory Management and PO sync: Items matrices, Vendor Catalog, Purchase Order Management, Multi store inventory


• CRM: Capture customer details, track purchase history, create targeted marketing campaigns, gift card management, and loyalty rewards.


• Sales & Promotions:Custom discounts, bulk pricing, time-sensitive promotions, and bundled offers are all supported and easy to apply in-store or online.


• Reporting & Analytics:Detailed dashboards and exportable reports give visibility into best-sellers, profit margins, and more.


• Employee Management:Create user roles, track time, set permissions, and monitor metrics across locations.


• Payment: Integration to Quilt Payment or external payment


• eCommerce Sync:Integration to Quilt internal eCommerce module or integrate with Shopify, DoorDash, etc.


• Ensure platform reliability, uptime, and data integrity for merchants and partners.


• Participate in incident response and post-mortems, driving long-term fixes.


• Collaborate on PCI DSS, SOC 2, and other compliance requirements.

Required Qualifications

• 7+ years of software engineering experience, with 2+ years in an engineering management or tech lead role.


• Hands on participation on Development work and coding


• Experienced in full stack application development in React frontend and PHP / MySQL backend using Kubernetes on GCP or AWS


• Experience building and operating SaaS platforms at scale with measurable KPI to guide success


• Strong understanding of old PHP and modern backend systems (APIs, microservices, databases, cloud infrastructure).


• Proven ability to lead teams delivering high-availability, customer-facing systems.


• Experience working in regulated or compliance-heavy environments with strong technical documentation and measurable outcome KPI


• Effective communicator and stakeholder alignment with savvy management skills.

Preferred Qualifications

• Experience with POS systems, Payment or fintech (e.g., Toast POS or other relevant product, payment gateways, facilitators, processors).


• Familiarity with PCI DSS, SOC 2, or financial compliance standards.


• Experience with cloud platforms (AWS, GCP, or Azure).


• Background in distributed systems, event-driven architectures, or real-time transaction processing.


• Experience managing hybrid teams (backend, frontend, mobile).

What We Offer

• Opportunity to build software that powers real-world commerce at scale.


• Competitive salary and equity package.


• Comprehensive benefits (health, dental, vision, 401k, etc.).


• Flexible work environment.


• Strong emphasis on engineering quality and career growth.

Location: Hybrid, Irvine, CA or Provo, UT

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About Quilt Software

Ever wondered how your favorite local shops compete with the big guys? That’s where we come in. We’re Quilt Software, providing Main Street's unsung heroes – from quirky cheese shops to family-run jewelry stores – with the tools they need to compete. Last year, we helped 14,000+ shops make over $2 billion in sales with our family of industry-specific software solutions.  

If you get a kick out of supporting local businesses, love great software, and want to be part of a company that’s powering Main Street, we’d love to chat. Come join us in our quest to keep local retail not just alive, but thriving! 

Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by a Quilt Software employee with an @quiltsoftware.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers, or banking information. If you believe a scammer is contacting you, please mark the communication as "phishing" or “spam” and do not respond.