C

Engineering Services Investigator

salary Salary :

$28.17 - 31.29 hourly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Engineering Services Investigator

Date Opened: Thursday, January 29, 2026 12:00 AM

Close Date: Thursday, February 12, 2026 12:00 AM

Department: Charlotte Water Department

Salary: $25.04 - $31.30 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

  • Attracting and retaining a skilled and diverse workforce

  • Valuing teamwork, openness, accountability, productivity, and employee development

  • Providing all customers with courteous, responsive, accessible, and seamless quality services

  • Taking initiative to identify, analyze, and solve problems

  • Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $3.65 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1100 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 26 budget is $651 million and a five-year capital program of $2.2.28 billion. We enjoy the highest credit ratings from Moody’s and S&P Global as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

SALARY:

The salary for this position is $28.17-$31.29 per hour, Commensurate with Experience.

JOB SUMMARY:

This position coordinates the daily operations of the assigned area or program and completes administrative tasks to support the biosolids and residuals program. Work involves performing agricultural field inspections for compliance with land application permitting requirements and contractual obligations at different sites in North Carolina and South Carolina. The position performs biosolid storage pad inspections to monitor land application contractors' housekeeping practices at Charlotte Water facilities, and coordinates with EMD operations and technical staff on special biosolids and residuals management-related projects. This position serves as an International Organization for Standardization (ISO) 14001 internal auditor.

ESSENTIAL JOB FUNCTIONS:

  • Coordinate closely with internal team members including biosolids staff, treatment plant engineering, treatment plant operations, water quality, continuous improvement, and administrative staff.
  • Maintains and holds land application certification licensure in North and South Carolina. Serves as a designated backup ORC for Charlotte Water's biosolids land application program. Coordinate closely with external team members including customers and contractors.
  • Assist the Utilities Residuals Coordinator with administrative tasks and responding to non-urgent and urgent issues at the water and wastewater treatment facilities, at land application sites, and along routes to landfills or land application sites.
  • Travel and perform duties at land application sites in various counties in North Carolina and South Carolina, typically within a 100-mile radius of Charlotte, NC.
  • Assist with preparation ofregulatory-required annual reports and permit renewals.
  • Stay abreast of current wastewater and biosolids related policies and ordinances at the local, state, and federal levels.
  • Assists and works directly with customers, contractors, public agencies, and general public on related program requests, inquiries, and instructions.
  • Completes administrative tasks to support the biosolids program which may consist of data review, meeting minutes, investigation summary reports and other administrative support functions.
  • Participates in community outreach, education, and public information events.
  • Investigates permit violations; assists with special investigations, including the collection of biosolids and wastewater samples from different facilities and locations.
  • Supports the division's environmental management system by performing work with a focus on environmental protection, customer service, and continual improvement, and participating in corrective action investigations, efforts to meet division objectives, and continuous improvement projects.
  • Performs other related job duties as assigned.

MINIMUM REQUIREMENTS TO PERFORM WORK:

  • High School Graduation or Equivalent and three (3) years of relevant work experience OR
  • Associate's Degree and one (1) year of relevant work experience OR
  • Bachelor's Degree and no relevant experience.

LICENSES, CERTIFICATIONS OR REGISTRATIONS:

  • Requires a valid NC driver's license
  • Must obtain and maintain a City Driver’s Permit
  • Hold a North Carolina Land Application/Residuals Operator Certification or obtain the certification within one year after the first available North Carolina Land Application of Residuals Operator Training School.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge related to assigned area, such as knowledge of agricultural practices and soils and types.
  • Knowledge of water and wastewater regulations and inspections.
  • Knowledge of chemistry terminology.
  • Skill in using Word, Excel, Outlook, and other database software.
  • Skill in organization and planning.
  • Skill in utilizing interpersonal communications.
  • Ability to read maps (topo, soils, road).
  • Ability to analyze.

PHYSICAL DEMANDS:

The work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: balancing, climbing, crouching, feeling, manual dexterity, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping,  talking, visual acuity in data/ color/observations/equipment/inspections, and walking.

WORK ENVIRONMENT:

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

ADDITIONAL INFORMATION:

This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the rightto modify, add or remove duties and assign other duties at any time. This job description does not constitute a written or implied contract of employment.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.


Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected].

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

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