Engineering Supervisor

VI Resorts by Westgate is an owner-controlled vacation club, dedicated to providing memorable vacations with choice and flexibility. Founded in 1974, with more than 42,000 owners, we have locations from east coast to west coast, Canada to Mexico, islands to mountains. VI brings an array of vacation destinations to satisfy our owners need to explore or to escape the grind of everyday life.

Join Our Team as a Engineering Supervisor!!! 

Are you a hands-on leader who thrives on keeping things running smoothly and ensuring top-quality experiences? As a vital part of our resort operations team, the Engineering Supervisor plays a key role in managing a skilled maintenance staff and maintaining the high standards our guests expect. If you’re ready to lead with pride and take ownership of our resort’s maintenance excellence, we want to hear from you!

As a Engineering Supervisor, you will:

• Lead and inspire the maintenance team to keep all guest units and public areas in excellent condition.
• Collaborate closely with other departments to deliver fast, efficient, and seamless services.
• Train, develop, and support your team, fostering growth and excellence.
• Create balanced employee work schedules that meet business demands and respect individual needs.
• Assign daily tasks and jump in to assist when necessary.
• Responsible for maintaining an accurate inventory of resort assets (e.g., appliances, TVs, equipment) and communicating supply needs to ensure timely replenishment.
• Inspect completed work to ensure it meets our strict quality and safety standards.
• Handle staff performance discussions, resolve personnel issues, and conduct performance appraisals.
• Develop and maintain clear operational procedures and standards.
• Quickly address guest service requests and resolve any complaints with professionalism.
• Monitor equipment and facilities, proactively maintaining and repairing as needed.
• Ensure compliance with all safety regulations, including OSHA, and report any incidents promptly.
• Perform maintenance duties alongside your team whenever necessary.
• Take on additional tasks that help keep the resort running at its best.

Why Join Us?

• Be part of a supportive and dynamic team passionate about excellence.
• Lead a group of dedicated professionals in a beautiful resort setting.
• Grow your leadership and technical skills with ongoing training.
• Make a direct impact on guest satisfaction and resort success.

• Education: High school diploma, GED, or equivalent experience.
• Two years of related engineering experience.
• One year of supervisory experience.
• Basic computer skills, including use of word processing and spreadsheet programs.
• Detail-oriented with strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Demonstrates good judgment when dealing with owners and staff members.
• Must be able to work a flexible schedule, including weekends and holidays.
• Valid driver’s license required.
• On-call required. 

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.