We are looking to hire an adaptable Engineering Technical - Desktop Support Technician to join our incredible team at Abacus Service Corporation in Los Angeles, CA.
Growing your career as a Full-Time Engineering Technical - Desktop Support Technician is a remarkable opportunity to develop fundamental skills.
If you are strong in creativity, research and have the right initiative for the job, then apply for the position of Engineering Technical - Desktop Support Technician at Abacus Service Corporation today!
Summary Information
Request Type:Standard - USGeography:United StatesLabor Category:US-Contingent LaborProcurement Type:Contingent LaborOrganization Unit:PRODUCT & SERVICE OPERATIONSWork Location:REMOTE - CALIFORNIA, LOS ANGELESStatus:OpenSubmitted:4/10/2024 2:59:28 PMHas Assignments:NoRequest Information
Request:Engineering Technical - Desktop Support TechnicianQty:2Candidate Submission Limit Per Supplier:5Candidate Submission Limit Per Request:0Desired Start Date:4/24/2024Duration:12 Months1 Month3 Months6 Months9 Months12 MonthsSpecifyHrs/Wk:40.00General Information
Job Description:
Must Have: ***Transportation to accommodate possible site visits in LA, San Francisco and Las Vegas (travel is reimbursed for out of town travel to San Francisco and Las Vegas)***
****Candidates must be Local/Near LA ****
PURPOSE:
To assist in daily tasks of the IT Department. Mainly store's handheld devices.
KEY RESPONSIBILITIES:
•Assets management:
•Configuration of store's handheld devices: PDAs, iPods, iPads, etc.
•Reception and evaluation of inbound packages.
•Maintain inventory status updated (CMDB).
•Maintain a healthy stock of repaired devices by processing RMAs in a timely manner.
•Provide technical support to our stores (this may be in person, over the phone or MS Teams)
•Walk store staff through steps to help them resolve technical problems.
•Responding in a timely manner to incidents and requests. Mainly for handheld devices.
•Prioritize and manage many open cases at one time.
EXPERIENCE AND QUALIFICATIONS:
•Previous experience in IT Support Helpdesk (preferred but not required).
•Experience with Microsoft OS W10 and MS Office 365 Suite (preferred but not required).
•Experience with iOS and Android OSto San Francisco and Las Vegas)..
SKILLS AND ATTITUDES:
•IT knowledge.
•Able to work autonomously with high levels of initiative.
•Fluent in English (knowledge of Spanish Language is a plus).
•Good communication and interpersonal skills.
•Highly organized and prioritization skills.
•Ability to work in a fast-paced environment under pressure.
•Strong customer service ethos.
•Excellent organizational skills.
OTHER
Monday through Friday – 8am to 5pm with flexibility
Must have their own laptop/desktop
Hybrid/Remote - Will do some traveling
Must have access to transportation for possible local in person interaction
Comments for Suppliers: Role has changed ro Hybrid-
Must Have: ***Transportation to accommodate possible site visits in LA, San Francisco and Las Vegas (travel is reimbursed for out of town travel to San Francisco and Las Vegas)***
****Candidates must be Local/Near LA ****Comments for Suppliers:OTHER
Monday through Friday – 8am to 5pm with flexibility
Must have their own laptop/desktop
Hybrid/Remote - Will do some traveling
Must have access to transportation for possible local in person interaction
Comments for Suppliers: Role has changed ro Hybrid-
Must Have: ***Transportation to accommodate possible site visits in LA, San Francisco and Las Vegas (travel is reimbursed for out of town travel to San Francisco and Las Vegas)***
****Candidates must be Local/Near LA ****
Additional Information
Is work performed at a non-Client location, remote, or non-US location?:NoIf Yes, please enter location:Operate vehicle?:YesPlan to hire?:NoTravel required?:Yes
Benefits of working as a Engineering Technical - Desktop Support Technician in Los Angeles, CA:
● Company offers great benefits
● Opportunities to grow
● Attractive packageCompetitive Pay
Salary :
No CV Required
How to get there?
Your email job alert is now active!