Job Description - Engineering Technician (Level 2 or 3)
High School Diploma or equivalent plus 2 years of additional education or related experience providing technical support Experience writing, revising, and updating documentation including technical reports and work instructions. Experience simplifying technical jargon into clear, concise, and plain language suitable for the target audience. Ability to approach documentation from the perspective of a non-technical end-user. Experience creating visuals such as diagrams, graphs, flowcharts, screenshots, and videos to illustrate technical procedures and test outcomes. Experience collecting and analyzing user feedback to improve documentation quality. Strong command of grammar and the ability to produce clear, concise content. Attention to detail and accuracy are a must. Ability to adapt to a changing environment and handle multiple priorities. Time management skills with ability to meet deadlines. Must be a US Citizen. High School Diploma or equivalent plus 4 years of additional education or related experience providing technical support Experience writing, revising, and updating documentation including technical reports and work instructions. Experience simplifying technical jargon into clear, concise, and plain language suitable for the target audience. Ability to approach documentation from the perspective of a non-technical end-user. Experience creating visuals such as diagrams, graphs, flowcharts, screenshots, and videos to illustrate technical procedures and test outcomes. Experience collecting and analyzing user feedback to improve documentation quality. Strong, demonstrated experience in Microsoft Office applications (Word, Excel, PowerPoint). Strong written and verbal communication skills. Strong command of grammar and the ability to produce clear, concise content. Demonstrated organizational and multi-tasking skills. Attention to detail and accuracy are a must. Ability to adapt to a changing environment and handle multiple priorities. Time management skills with ability to meet deadlines. Must be a US Citizen. Associate's degree in communications or technical discipline Experience in the Defense or Aerospace Industry Familiarity with PLM/ERP systems Technical writing experience for an engineering organization Familiarity with engineering drawings Ability to gather information by interviewing subject matter experts, reading technical specifications, and reviewing drawings to understand complex subjects Experience reviewing and editing content prepared by other staff to ensure accuracy and adherence to style guides Experience using version control tools
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