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WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.
At Team 24, we’re driven by one purpose — to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
The Enrollment Coordinator manages onboarding and compliance for providers within the Disability Services division. This role ensures all hiring and compliance requirements are completed accurately and timely, including employment eligibility verification, background clearances, certifications, and documentation standards. The Enrollment Coordinator partners closely with Regional Centers, internal teams, and external stakeholders to ensure providers are fully cleared and matched to consumers while maintaining audit-ready records and ongoing compliance.
Primary Responsibilities:
Manage the onboarding process for EOR providers, ensuring all employment and compliance requirements are completed
Conduct daily follow-ups with applicants in the hiring pipeline to drive timely file clearance
Verify employment eligibility, background check clearance, CPR/First Aid certifications, and required documentation
Maintain accurate candidate and provider status updates in Salesforce, Annkissam, and other tracking systems
Coordinate and manage enrollment for interns participating in the Paid Internships Program (PIP)
Partner with Regional Centers to confirm funding, provide updates, and support annual reporting and audit requirements
Monitor and maintain ongoing provider compliance, ensuring files remain current and audit-ready
This is a hybrid position, coming into the Oxnard office 1x per week.
WHAT YOU BRING TO THE TABLE:
Qualifications:
1–2+ years of experience in customer service, onboarding, compliance, or administrative support roles
Experience working in healthcare, social services, or regulated environments preferred
Ability to manage high-volume follow-ups and documentation processes
Demonstrated ability to maintain confidentiality and handle sensitive information
Skills:
Strong organizational and time management skills
Clear written and verbal communication
Attention to detail and documentation accuracy
Problem-solving and sound judgment
Proficiency in CRM and case management systems (Salesforce preferred)
Ability to manage multiple priorities in a fast-paced environment
Self-starter with a proactive, service-oriented mindset
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
- By Email: [email protected]
- By Web: https://dcba.lacounty.gov/contact-us/
- By Phone: (800) 593-8222
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
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