Enrollment QA Specialist

Facility:

CoxHealth Plans: 3200 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1756 CHP Enrollment

Scheduled Weekly Hours:

40

Hours:

8:00AM-4:30PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.​
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Enrollment Quality Assurance Specialist is responsible for all of enrollment quality assurance. This position is responsible for scanning and maintaining groups and members electronic records. Meets a daily quality assurance production and quota, while maintaining attention to detail. The Enrollment Specialist is also responsible for any overflow of data entry from enrollment during the busy season. Creates quality assurance policies and procedures.Education:
▪ Required: High School Diploma or Equivalent
Experience:
▪ Preferred: 1-2 Years Experience in Data Entry/Clerical
Skills:
▪ Must demonstrate ability to be detailed oriented
▪ Possess the ability to communicate in a prompt and efficient manner, both orally and written.
▪ Able to work independently and collaboratively in teams.
▪ Self starter.
▪ Strong insurance background, preferred HMO and PPO
▪ Ability to utilize Microsoft Office programs
▪ Detail oriented
Licensure/Certification/Registration:
▪ N/A