Enrollment Specialist

Company : Personalrx

Job Description - Enrollment Specialist

Join a Pharmacy That’s Redefining Patient Care..

At PersonalRX, we’re transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time.
We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time.
If you’re organized, caring, and love helping people, we’d love to meet you!
Learn more about us: www.personalrx.com

What You’ll Do

As an Enrollment Specialist, you’ll be the first point of contact for new patients joining our service. Your day-to-day will include:

Guiding patients through our enrollment process and introducing them to PersonalRX services
Reviewing patient profiles for accuracy and completeness
Coordinating prescription deliveries and confirming upcoming refills
Answering patient questions with empathy and professionalism
Collaborating with pharmacy, billing, and insurance teams
Managing call queues and documenting all patient interactions accurately
Supporting Personal Care Coordinators to ensure smooth transitions and happy patients

What We’re Looking For

1–2 years of customer service or patient-facing experience
High school diploma (required)
Excellent phone communication and interpersonal skills
Strong attention to detail and organization
Comfortable navigating computer systems and multitasking

Healthcare or pharmacy experience is a plus
Compassionate, patient, and professional personality

Why You’ll Love Working Here

Competitive salary: Up to $45,000 (based on experience)
Medical benefits
Career growth in a rapidly expanding national company
Paid Time Off + Company Holidays
Annual reviews & advancement opportunities
Supportive, mission-driven team
No nights or weekends — enjoy true work-life balance

Ready to Make a Difference? If you’re energetic, empathetic, and passionate about patient care, this is your chance to grow your career while helping others live healthier, happier lives.
Apply today! Qualified candidates will be contacted.

PersonalRX is proud to be an Equal Opportunity Employer.

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Enrollment Specialist

Job Description - Enrollment Specialist

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