Enterprise Account Director Hospitality Technology

Enterprise Account Director – Hospitality Technology

Overview

The Staff Pad has partnered with a leading hospitality technology provider to hire an Enterprise Account Director. This role is responsible for driving revenue growth and strengthening strategic relationships across a portfolio of high -value hospitality accounts. The ideal candidate brings a consultative sales approach, strong business acumen, and a proven ability to expand and retain enterprise clients.

Key Responsibilities

• Own and grow a portfolio of named enterprise hospitality accounts
  

• Drive expansion through cross -sell, upsell, and multi -property growth strategies
  

• Develop and execute account growth plans with clear revenue targets and KPIs
  

• Serve as a trusted advisor to stakeholders from operations through executive leadership
  

• Collaborate cross -functionally to ensure successful delivery and high customer satisfaction
  

• Monitor account usage and lifecycle trends to recommend additional services
  

• Manage pipeline forecasting and reporting within CRM tools
  

• Resolve escalations and pricing or service issues while protecting account health
  

• Travel up to 25% as needed
  

Qualifications

• 7+ years of experience in enterprise sales, strategic account management, or solution selling
  

• Proven success in account expansion, retention, and quota attainment
  

• Strong executive -level communication and relationship -building skills
  

• Consultative, customer -focused selling style
  

• Proficiency with CRM systems and Microsoft Office tools
  

Preferred Experience

• Hospitality technology, managed services, or IT services background
  

• Experience working with multi -property or complex enterprise accounts
  

• Familiarity with connectivity, Wi -Fi, IPTV, or related technology platforms
  

Compensation & Benefits

• Competitive base salary plus uncapped commission
  

• Medical, dental, vision, and 401(k)
  

• Collaborative, high -performance culture
  

• Opportunity to make a meaningful impact in a growing organization