This position will work collaboratively in a leadership position within the DTS team and with close
collaboration of the Child Support Services Division (CSSD) and will perform the following:
• Using the PMI project management principles, leads the PACSS team in efforts to manage,
coordinate and oversee a vendor team that provides on -going system Operations and
Maintenance (O&M) services for the new Palmetto Automated Child Support System
(PACSS).
• As the Project Manager, leads initiatives across multiple functions and teams by planning,
directing, and coordinating to the project objectives with consideration for risk.
• Plays a leading role in managing the agency’s formal application change management
process; ensures that requests for application changes are vetted and prioritized; manages
these changes throughout the entire software development life cycle.
• Works with State and Vendor project teams to ensure that reported system defects are
properly documented, triaged, prioritized and resolved; Working with the vendor team,
manages these code changes throughout the software development life cycle.
• Working with state and vendor team resources, ensures that an accurate project schedule,
detailing all approved work, is properly updated and maintained.
• Develops and delivers monthly management reports showing progress of work against the
approved schedule; Provides state project team with guidance and instruction to collect
needed data and metrics for these reports; Presents progress report findings to DSS
executive management
• Plays a leading role in developing plans and process for system O&M knowledge transfer
from vendor team to State team member.
• Works with management and other Project Leaders to continually identify and implement
organization -wide process improvements.
• Lead the IRS PUB 1075 Audit Activities for the SC57X -CS for the PACSS system.
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 7+ years’ experience as a project manager using PMI
project management methodologies,
• 7+ years’ experience in information technology
including computing, telecommunications, printing,
PREFERRED SKILLS (RANK IN
ORDER OF IMPORTANCE):
• Experience related to Child
Support Enforcement system
design and development
data storage, data transmission etc.
• 7+ years of experience with large scale production
system implementation.
• Experience with TFS,
MS Project, SharePoint,
or PowerBI.
REQUIRED EDUCATION:
Bachelor's degree
REQUIRED CERTIFICATIONS:
• Project Management
Professional (PMP)
ADDITIONAL SKILLS:
• Ability to plan, organize, instruct, and review the work of a large team.
• Ability to communicate (orally and written) effectively with technical, non -technical staff,
customers/stakeholders (State and Federal) and executives.
• Ability to communicate effectively with information technology staff.
• Strong analytical and problem -solving skills
• Detail -oriented and highly organized
• Strong presentation and communication skills
• Self -motivated driver able to make progress despite obstacles
• Strong servant leader able to lead and work with multiple diverse roles and personalities
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