Enterprise Resource Planning (ERP) Product Owner

Posting Close Date

Application and Special Instructions

This is an open continuous recruitment. Applications will be reviewed in scheduled rounds as outlined below. This recruitment may close at any time once a sufficient number of qualified applications has been received.

Applicants will be notified of their application status on a bi-weekly basis throughout the recruitment process.

As part of the application process, all applicants are required to submit a chronological resume. Applications submitted without a chronological resume will be considered incomplete and will not receive further consideration.

This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time.

Applicants who meet the minimum qualifications may be evaluated and scored based on relevant education, experience, and training as outlined in the job bulletin. The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.

IMPORTANT INFORMATION

First Review of Applications

Review Date: Monday, June 15, 2026
Applications received on or before Sunday, June 14, 2026, will be included in the first minimum qualifications (MQ) review.

Interviews: Week of June 22, 2026

The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.

*Second Review of Applications

Review Date: Monday, July 6, 2026
Applications received on or before Sunday July 5, 2026, will be included in the second MQ review.

The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.

Interviews: Week of July 13, 2026

*Third Review of Applications

Review Date: July 27, 2026
Applications received on or before Sunday, July 26, 2026, will be included in the third MQ review.

Interviews: Week of August 3, 2026

The highest scoring applicants will be invited to participate in a virtual interview via Microsoft Teams.


The City of Tucson does not provide visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Relocation expenses will not be provided for this position. Candidates are responsible for all costs associated with relocating to the Tucson area, if applicable.

Recruiter Contact Information:

If you have any questions regarding this recruitment, please contact:
Liliana Almeraz
(520) 837-4303
[email protected]

ABOUT THIS JOB

Position Specific Summary

The Enterprise Resource Planning (ERP) Product Owner position at the City of Tucson’s Information Technology Department (ITD) is responsible for owning the vision, capability roadmap, and ongoing evolution of the City's Workday ERP platform. This role acts as the primary liaison between business stakeholders and IT, translating strategic goals and operational needs into actionable system capabilities to be realized by the technical team.

The ERP Product Owner directs cross-functional teams responsible for driving continuous improvement, maximizing the value of the platform, and ensuring Workday serves as a scalable, user-centered solution that supports enterprise-wide transformation and efficiency. This role serves as the definitive business owner and final arbiter for evolution and consistent user experience of the City’s ERP platform.

Work is performed under the supervision of the IT Administrator. This position exercises supervision over Systems Analyst.

Duties and Responsibilities

• Leads the strategy, vision, and business capability and technical roadmaps for the ERP system, overseeing the full product lifecycle from planning through sustainment.

• Establishes governance and standard practices for all development and major configuration changes to ensure alignment, prioritization, informed decision-making and consistent user experience / adoption.

• Supervises, coaches, and develops team members to successfully deliver solution designs and realize the intended value of ERP investments; supports staff development, training, and knowledge sharing while managing staff rotation to meet evolving product needs and resolving conflicts as needed.

• Collaborates with stakeholders across the City to gather requirements, define desired outcomes, and translate business needs into Workday solutions aligned with a unified, citywide ERP strategy.

• Partners with and directs architecture and technical teams to ensure scalable, feasible design and configuration aligned with enterprise standards.

• Collaborates with Subject Matter Experts (SME’s) to ensure solutions meet business needs and are operationally sound.

• Manages, coaches, and guides team to realize design and intended value for investments. Trains and assists peers in maturing practice and personal growth. Manages rotation and development of staff to support evolving product needs, and resolve conflicts as needed. 

• Directs and prioritizes the work of cross-functional teams and external vendors and ensures outcomes are realized to plan for technical enhancements and business capabilities.

• Oversees execution of roadmap and delivery of product features that support business goals.

• Performs all other duties and tasks as assigned. 

Working Conditions

Work is performed on site.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree

Experience: Five (5) years of relevant experience

Any combination of relevant education and experience may be substituted on a year-for-year basis.

A valid and unrestricted driver’s license with two (2) years of licensed driving is required.

Preferred Qualifications:
Experience leading the strategy, vision, and roadmap for enterprise platforms, preferably Workday, across the full product lifecycle - from planning through sustainment.

Strong background in stakeholder engagement, with the ability to gather complex business requirements, define measurable outcomes, and translate needs into system solutions.

Experience collaborating with enterprise architecture and technical teams to ensure scalable, sustainable, and standards-aligned design and configuration.

Track record of successfully executing product roadmaps and delivering features or enhancements that meet strategic business objectives.

Experience in governance for a federated development team to ensure standard, predictable changes impacting end users, with proven success in user adoption and business change management.

POSITION DETAILS

Job Profile

J0786 - Enterprise Resource Planning Manager

To view the full job profile including classification specifications and physical demands click https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G110

Hourly Range

$35.37 - 53.05 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)

Exempt

Position Type

Regular

Time Type

Full time

Department

Information Technology, ZBUDG HIER - Recurring

Department Link

No Website

Background Check 

This position has been designated to require a criminal background check.  The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The City does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). 

ADA Accessibility Complaint Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected] or 520-791-2619.   

Recruiter Name

Liliana Almeraz (99363)

Recruiter Email

[email protected]

For Human Resources general questions please contact 520-791-4241.