Entitlements Clerk-ED534503

JOB SUMMARY:

Takes direction from the Entitlement Services management staff in the carrying out of all the usual general office clerical tasks: filling, coping, faxing, light typing, use of the computer with a particular knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.

ESSENTIAL JOB FUNCTIONS:

• Maintain Entitlement Files:


• Create Entitlements charts for ICL residents.


• Organize files in chronological / alphabetical order.


• Maintain existing filing system                                                                                                                                            


• MTA Half-Fare Metro Cards Procedure:


• Collect data and complete the MTA half-fare applications


• Manage monthly appointments with ICL residents to complete application and make a picture ID


• Process MTA application by arranging for the notary seal


• Prepare the package of completed applications for submission to MTA


• Hand deliver completed packages to MTA.


• Copy and distribute received MTA half-fare metro cards


• Sort AMALGAMATED BANK’S consumers’ individual statements and distribute them to


• Entitlements Specialists/Coordinators


• Support Entitlements Technical Assistance with Archiving procedure
  
  
  


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  Sort and forward incoming mail. Process mail for discharged consumers

  
  


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  Prepare and send outgoing mail

  
  


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  Coping, scanning, faxing documents as needed

  
  


• Additional related duties as may be assigned

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals.


• Ability to use common office equipment, such as photocopier and fax machine.


• Knowledge of computer programs and e-mail system


• Time management and organizational skills


• Highly organized and detail-oriented


• Positive attitude and excellent customer service skills

QUALIFICATIONS AND EXPERIENCE:

High School diploma/G.E.D. plus 2 years of relevant experience.