Entry Level Customer Enrollment Agent

Our ever-evolving team will add a fresh and innovative entry-level Customer Service Associate to our Retail Marketing and Customer Service Department. The Associate we select will undergo intensive training provided by our management staff and gain a complete understanding of every department within our firm.

As an entry-level Customer Service Associate representative, you will be responsible for representing clients, consistently managing their brands, and maintaining familiarity with regional competitors. Our firm's motto is perpetual growth and opportunity, and we can guarantee this to our new entry-level Customer Service Associate representative.

Entry Level Customer Service Associate Daily Responsibilities:

• Build and maintain a productive relationship with the customer through direct and in-person meetings to ensure satisfaction throughout their entire experience
• Track and report to Senior Management the daily sales and territory assessments of oneself and their team
• Participate and attend weekday meetings to go over tools and tactics for each day’s success
• Stay current on product knowledge and promotions along with competitor's offerings to ensure the best opportunity for the enlightenment of potential customers
• Travel locally to assigned territory and nationally to conferences and potential new client meetings

Entry Level Customer Service Associate Qualifications:

• Bachelor's degree or demonstrated success in a comparable customer-facing position
• Strong problem-solving, influence, and negotiation skills
• Prior experience in customer service and sales
• Comfortable making presentations regularly and interacting with clients and customers daily in meetings and phone interactions
• Maintain flexibility with one’s work schedule, and the ability to travel is a plus
• The right candidate is local to the area, must have reliable transportation to and from the office daily, and can start immediately if offered the position.

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