We are looking for a proactive Entry Level Customer Service Assistant to join our knowledgeable team at This Is Voice in Jacksonville, FL.
Growing your career as a Full-Time Entry Level Customer Service Assistant is a great opportunity to develop essential skills.
If you are strong in people management, strategic planning and have the right work ethic for the job, then apply for the position of Entry Level Customer Service Assistant at This Is Voice today!
Description
Welcome to This Is Voice, the marketing company that knows how to make your brand heard! We’re passionate about helping businesses reach their full potential by leveraging the power of voice in their marketing strategies.
Job Title:Office Receptionist
Location: Jacksonville,Fl
Pay: $38.000 - $48.000 per year
Full time
Job Description:
We are seeking a highly motivated individual to join our team as an Entry Level Customer Service Assistant. In this role, you will be responsible for providing exceptional customer service to our valued clients. The successful candidate will possess outstanding communication skills and have a strong ability to problem-solve. This is an excellent opportunity for someone looking to start their career in customer service and gain valuable experience in a fast-paced, dynamic environment.
Key Responsibilities
- Assist customers with their inquiries, providing accurate and timely responses
- Handle incoming phone calls and emails, addressing customer concerns and resolving issues
- Maintain a high level of professionalism and courteousness when interacting with customers
- Process customer orders and ensure timely delivery
- Coordinate with other departments to ensure customer satisfaction
- Provide product knowledge and information to customers
- Document all customer interactions and update customer profiles
Skills, Knowledge and Expertise
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to work well under pressure and meet deadlines
- Exceptional problem-solving abilities
- Proficient in Microsoft Office Suite
- Previous customer service experience is a plus
- High school diploma or equivalent required
Benefits
- 401(k) Matching
- Disability Insurance
- Employee Assistance Program
- Flexible Schedule
- Flexible Spending Account
Benefits of working as a Entry Level Customer Service Assistant in Jacksonville, FL:
● Company offers great benefits
● Company offers career progression opportunities
● Attractive packageCompetitive Pay
Salary :
No CV Required
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