Entry Level Customer Service Rep

Salary :

$39,500 - 51,000 monthly

Company : Daily Dot Art

Job Type : Full Time

San Antonio, Tx

Number of Applicants

:

000+

Apply Now

Job Description - Entry Level Customer Service Rep

About Us: Daily Dot Art is a leading digital art and design company, committed to delivering visually stunning content and exceptional user experiences. Our mission is to foster a vibrant online community for artists and art enthusiasts worldwide. We are looking for a dedicated Customer Support Specialist to join our team and help us maintain high standards of customer satisfaction.

Job Description:

The Entry Level Customer Service Rep will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, a positive attitude, and a willingness to learn and grow within the company.

Job:
Full time

Salary Range:
$39,500 - $51,000 annually

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Provide accurate information about Daily Dot Art’s products, services, and events.

Assist customers with troubleshooting issues and resolving complaints effectively.

Document and update customer interactions and information in the CRM system.

Collaborate with the customer support team to improve processes and enhance the customer experience.

Help manage and process customer orders, returns, and exchanges.

Support the team in various administrative tasks as needed.

High school diploma or equivalent; some college coursework is a plus.

Strong verbal and written communication skills.