Entry Level Manager

Description

About us:

Sugoi is a fast-growing brand that is changing the way people experience and enjoy sushi. We are proudly building a reputation for serving traditional yet creative sushi, while providing a clean, safe, and welcoming environment. This reputation is only possible with individuals who are team oriented, passionate, and dedicated to offering great customer service. We promote from within and look for employees who have a strong desire to grow and learn. We are in need of an experienced restaurant manager to join our team.

Benefits of joining the team include:

• Medical Insurance
• Dental Insurance
• Paid Time Off
• Sick Time
• Simple IRA
• Employee Discount

Sugoi is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We credit our continued success and growth to initiatives that promote diversity throughout the company and our communities, so come roll with us and be a part of our team!

Position Summary

The Manager is responsible for overseeing the day-to-day personnel, business, marketing, and financial operations, and working to improve them. Managers are self-starters who can operate autonomously with little to no daily direction. They can delegate, develop, plan, and execute all the functions of the job effectively and efficiently. They have a positive attitude and are strong leaders. Extra consideration is given to individuals who are fluent in Mandarin or Cantonese.

Essential Duties and Responsibilities

• Manages labor by creating, maintaining, and adjusting schedules for subordinates in a creative, timely and practical manner, while also:
• Managing labor costs by scheduling according to sales, time of day, time of year, and considering things that can affect staffing such as sickness, tardiness, no-shows, and inclement weather.
• Maintains appropriate staffing levels at all locations: recruits, interviews, hires, schedules, and trains new employees.
• Makes corrections, reviews, and approves timecards.
• Performs performance evaluations, MBO, develops personnel, sets goals, and monitors and documents the progress of each employee.
• Processes time off requests and makes tough decisions when a conflict arises; while being fair, adaptive, accommodating, creative and understanding both employee and scheduling needs and demands.
• Institutes progressive disciple and or corrective action plans and documents the process.
• Reviews, understands, and adapts to financial reports and budgets, such as profit and loss statements, sales vs labor costs, changing inventory costs, and fluctuating sales trends.
• Develops, maintains, and executes cash handling controls, security measures and procedures
• Oversees quality control of all products from inventory coming into what is being served to the customer; making sure that at each step products meet the highest standards of quality and consistency
• Monitors and controls inventory costs, spoilage, and waste
• Must be able to follow, as well as develop, teach, and oversee execution of all health, safety and company policies and procedures.
• Must ensure that the shop is always clean and safe.
• Has a strong working knowledge of store marketing plan while also identifying, developing, and expanding current marketing and sales building strategies.

Other Duties and Responsibilities

• Works closely with all levels of staff including upper management, executive staff, and HR.
• Sets strategic and attainable goals for every aspect of their position, always improving.
• Other duties as assigned

Requirements

Qualifications and Skills

• Excellent customer service and leadership skills with the ability to lead by example, delegate, give direction, guidance, praise, and constructive criticism
• Ability to multitask, prioritize and adjust to changing priorities in a faced paced environment
• Must have strong analytical and problem-solving skills with the ability to access the root cause of a problem, and develop and implement a solution
• Must have a good and positive attitude, be self-sufficient and have a hands-on approach
• Must have a good understanding of all facets and responsibilities of each position under their supervision and the ability to perform them at the highest level as needed
• Must be reliable, honest, hardworking, ethical and have a high level of integrity
• Must be creative, innovative, self-motivated, and forward thinking
• Ability to work in a team environment and communicate effectively with all levels of the company in a timeframe appropriate for the situation
• Must have strong collaboration and team building skills
• Must have a valid driver's license.
• Must have a valid food handler and OLCC certification.
• Must be available to work on the weekends

Physical Requirements and Job Conditions

• Ability to stand and walk continually throughout the entire shift
• Ability to lift, carry, deliver, and serve from trays weighing up to 50 lbs. throughout entire shift
• Ability to balance a serving tray with one hand and distribute food with the other
• Ability to bend, stoop and reach while carrying items up to 50 lbs.
• Exposure to extreme heat, steam, and cold present in a kitchen environment
• Must have manual dexterity to cut and chop foods and perform other related tasks

Other

• This position is eligible for occasional telework if pre-approved.