Entry-level Call Centre Agent

We are seeking confident and motivated individuals to join our team as an Entry-Level Call Centre Agent. This role is ideal for someone looking to start a career in marketing, sales, or customer engagement while developing strong communication skills in a fast-paced environment.

You will support live marketing campaigns by engaging with customers over the phone and representing client brands in a professional and friendly manner.

Key Responsibilities

• Make outbound and handle inbound calls as part of marketing campaigns
• Communicate brand messages clearly and professionally
• Build rapport with customers and understand their needs
• Provide accurate information about products, services, or promotions
• Record customer interactions and maintain up-to-date call logs
• Work towards individual and team performance targets
• Collaborate with the wider marketing and call centre team

What We’re Looking For

• Strong verbal communication and listening skills
• Confident, positive, and professional telephone manner
• Willingness to learn and develop new skills
• Ability to work in a target-driven environment
• Reliable, punctual, and self-motivated
• No previous experience required, full training provided

What We Offer

• Comprehensive training and ongoing coaching
• Clear progression opportunities into marketing, sales, or leadership roles
• Supportive and energetic team environment
• Valuable experience within the marketing industry

If you’re ready to build confidence, develop communication skills, and grow your career in marketing, we’d love to hear from you. Apply today and get started!