Entry-level Call Centre Associate

As an Entry-level Call Centre Associate, you will play a key role in supporting marketing campaigns through customer outreach and engagement. You will handle inbound and outbound calls, represent client brands professionally, and contribute to achieving campaign objectives. This role is ideal for a confident and motivated individual looking to develop strong communication skills and gain experience within a fast-paced marketing environment.

Key Responsibilities

• Make outbound calls to potential or existing customers as part of marketing campaigns
• Handle inbound enquiries professionally and efficiently
• Communicate campaign messaging clearly and accurately
• Promote products, services, and promotional offers
• Maintain accurate customer records and update internal systems
• Follow scripts and campaign guidelines where required
• Work towards individual and team performance targets
• Escalate complex issues to senior team members when necessary

What We’re Looking For

• Clear and confident verbal communication skills
• Friendly, professional, and customer-focused attitude
• Ability to work in a target-driven environment
• Strong listening and problem-solving abilities
• Basic computer literacy and data entry skills
• Reliable, punctual, and eager to learn
• No previous experience required, full training provided

What We Offer

• Full training and ongoing coaching
• Clear progression opportunities within marketing and customer service
• Supportive and team-oriented working environment
• Performance-based incentives
• Opportunities for personal and professional development

If you’re ready to start your career in a dynamic marketing environment and develop valuable communication skills, we’d love to hear from you. Apply today and take the first step towards your future with us.