Entry-level Customer Assistant

As an Entry-level Customer Assistant, you will support customer engagement activities across marketing campaigns and promotional initiatives. You will represent client brands, communicate with customers, and help ensure every interaction reflects professionalism and high service standards. This role is ideal for someone who enjoys working with people and wants to build a career in marketing and customer engagement.

Key Responsibilities

• Engage with customers during marketing campaigns and promotional activities
• Provide accurate information about products, services, and offers
• Deliver excellent customer service and maintain brand standards
• Support customer acquisition and retention initiatives
• Maintain accurate customer records and update internal systems
• Assist with resolving enquiries and escalating issues when necessary
• Work collaboratively with team members to meet campaign targets
• Provide feedback to improve customer experience and campaign performance

What We’re Looking For

• Strong communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Positive and proactive mindset
• Ability to work in a fast-paced, team-oriented environment
• Interest in marketing, customer engagement, and business growth
• No previous experience required, full training provided

What We Offer

• Comprehensive training and ongoing coaching
• Clear progression opportunities within marketing and customer-focused roles
• Supportive and performance-driven team culture
• Exposure to live campaigns and client accounts
• Opportunities for professional and personal development

If you’re ready to start your career in customer engagement within a dynamic marketing company, we’d love to hear from you. Apply today and take the first step towards building your future with us.