Entry-level Customer Associate

As an Entry-level Customer Associate, you will support customer engagement activities across marketing campaigns. You will represent client brands, communicate with customers, and help ensure every interaction reflects a high standard of service and professionalism. This role is ideal for someone who enjoys working with people, is confident communicating, and wants to build a long-term career within marketing and customer engagement.

Key Responsibilities

• Engage with customers as part of marketing campaigns and promotions
• Provide accurate information about products, services, and offers
• Support customer acquisition and retention initiatives
• Deliver excellent customer service and maintain brand standards
• Maintain accurate records and update internal systems
• Assist with resolving customer enquiries and escalating issues when required
• Work collaboratively with the team to achieve campaign targets
• Provide feedback and insights from customer interactions

What We’re Looking For

• Strong communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Positive, proactive, and reliable mindset
• Ability to work in a fast-paced, team-oriented environment
• Interest in marketing, customer engagement, and business growth
• No previous experience required, full training provided

What We Offer

• Full training and ongoing coaching
• Clear progression opportunities within marketing and customer-focused roles
• Supportive and performance-driven team culture
• Exposure to live campaigns and client accounts
• Opportunities for personal and professional development

If you’re ready to start your career in customer engagement within a dynamic marketing company, we’d love to hear from you. Apply today and take the first step towards your future with us.