Entry-level Customer Service

As an Entry-level Customer Service team member, you will support customer engagement across marketing campaigns and promotional activities. You will interact directly with customers, represent client brands, and ensure every interaction delivers a positive and professional experience. This role is ideal for a people-focused and motivated individual looking to start a career in customer service, marketing, or business operations.

Key Responsibilities

• Engage with customers during marketing campaigns and promotional activities
• Provide accurate information about products and services
• Represent client brands professionally and maintain high service standards
• Support customer acquisition and retention initiatives
• Maintain records of customer interactions and campaign activity
• Assist with resolving customer enquiries and escalating issues when necessary
• Work closely with team members to achieve campaign objectives
• Provide feedback to improve customer experience and campaign performance

What We’re Looking For

• Strong communication and interpersonal skills
• Friendly, confident, and customer-focused attitude
• Positive, proactive, and reliable mindset
• Ability to work effectively in a fast-paced team environment
• Good problem-solving and organisational abilities

What We Offer

• Comprehensive training and ongoing development
• Clear progression opportunities within marketing and customer-focused roles
• Supportive and collaborative team culture
• Hands-on experience with marketing campaigns and client brands
• Opportunities for professional and personal growth

If you’re enthusiastic, people-oriented, and ready to start your career in a dynamic marketing company, we’d love to hear from you. Apply today and take the first step towards building your future with us.