Entry-level Customer Service Coordinator

About the Role
We are seeking a friendly and proactive Entry-level Customer Service Coordinator to support our customer engagement and brand promotion activities. This is an excellent opportunity for someone looking to start a career in customer-facing marketing, gaining hands-on experience while contributing to the success of our clients’ campaigns.

Key Responsibilities:

• Provide high-quality customer service during marketing and promotional activities
• Support the coordination of customer interactions across events, retail, and campaign sites
• Assist in resolving customer queries and offering product or service information
• Represent client brands in a professional, approachable, and engaging manner
• Gather and record customer feedback to support continuous improvement
• Work closely with the sales and marketing teams to ensure consistent messaging
• Assist with administrative and operational tasks to support campaign success

What We’re Looking For:

• Excellent communication and interpersonal skills
• A positive, customer-first attitude
• Confidence in engaging with the public in fast-paced environments
• Strong organisational skills and attention to detail
• Reliability, punctuality, and willingness to learn
• No previous experience required, full training provided

Benefits:

• Comprehensive training and ongoing coaching
• Clear progression pathways into marketing, customer experience, or leadership roles
• Supportive and collaborative team atmosphere
• Opportunities to work with well-known brands and diverse campaigns

If you’re excited to grow your skills, interact with customers, and start a rewarding marketing career, we encourage you to apply!